I wouldn't recommend this hotel based on my two-night stay this week. The hotel room -- though marked a non-smoking room -- smelled like old smoke. While there, the electricity went out early in the morning for more than an hour, meaning no working alarm clock, no A/C and no way to contact front desk to find out what was going on. Once the electricity came on, the fire alarm went off for about 45 min. I had to contact the front desk to make sure the alarm was caused by the electricity coming back on. There was not communication from the office about what was happening. I expected a note on the door or someone to come by and explain what was happening. Also very disappointed the management didn't offer to comp anything when I checked out. I made a point to mention how it badly affected my morning. (I had a late start to an important meeting and missed breakfast.) The woman at the front desk explained that a transformer had gone down but she didn't explain the lack of communication to everyone in the hotel, etc. Usually in these types of incidents, management will offer some sort of discount for that stay or for future stays. Not so here.
- Official Description (provided by the hotel):
- Located in The Woodlands, Texas, the Best Western The Woodlands offers a wooded, serene location just minutes away from world renowned golfing, fine dining and first class hospital care. The Woodlands is home to many global companies including Anadarko Petroleum, Chevron Phillips and Hewitt Associates. The Best Western The Woodlands offers genuine Texas hospitality with a smile. Customer service is our forte. Cool off in our sparkling pool, exercise in our fitness center, work in our business center or enjoy a hearty breakfast. We have it all. We look forward to taking excellent care of you during your stay. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Booking.com, Hotels.com, Cheap Tickets, Priceline, Best Western, Odigeo, TripOnline SA and Tingo so you can book your BEST WESTERN PLUS The Woodlands reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western The Woodlands Hotel The Woodlands
- The Woodlands Best Western