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“BW is really consistently great.” 4 of 5 stars
Review of BEST WESTERN PLUS The Woodlands

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BEST WESTERN PLUS The Woodlands
2.5 of 5 Hotel   |   17081 I 45 South, The Woodlands, TX 77385   |  
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Ranked #15 of 17 Hotels in The Woodlands
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139 reviews from our community

Traveler rating
    59
    35
    19
    12
    14
See reviews for
36
28
9
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Boston, MA
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 25, 2012

The room was adequate, but dreary. The bathroom was clean. The breakfast was barely ok. Staff were pleasant. The bedroom door had a broken safety lock the toilet overflowed. It was a good location for the highway.

  • Stayed October 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwthewoodlands, General Manager at BEST WESTERN PLUS The Woodlands, responded to this review, November 9, 2012
Thank you for allowing us to meet your lodging need. We will be addressing all your concerns right away. We look forward to seeing you again.
Luis Castro General Manager
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Dallas, Texas
Senior Contributor
36 reviews 36 reviews
31 hotel reviews
Reviews in 21 cities Reviews in 21 cities
184 helpful votes 184 helpful votes
4 of 5 stars Reviewed October 22, 2012

I recently stayed here for a one night visit while attending a local cross country meet. Had a great stay with no complaints. The rooms was nice,roomy and clean. It was great to have a frig and microwave too! The breakfast in the morning was also great! It's located right on the highway which is great to find but not so great for the noise. If you are a light sleeper I would recommend getting a room opposite the highway. Also, a room on the upper floor as I heard it could be noisy if someone is above you. I would stay here again if I was in the area.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwthewoodlands, Luis Castro GM at BEST WESTERN PLUS The Woodlands, responded to this review, November 9, 2012
Thank you very much for your comments. We strive to meet every guests expectations with every stay. It was our pleasure to make your stay enjoyable. We look forward to your next stay with us.
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Detroit, Michigan, USA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 22, 2012

Stayed there for a business trip and let me tell you this place is fantastic. I generally stay at Marriott properties but they were booked up around the Woodlands. I am glad they were all booked up so I can stay here.

breakfast is great
wifi is excellent
room is fantastic
employees friendly

Room Tip: backside away from the highway
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwthewoodlands, Luis Castro GM at BEST WESTERN PLUS The Woodlands, responded to this review, November 9, 2012
I am very glad that we were able to meet all your expectations, We will continue to exceed your every need. We look forward to making your next stay with us even more enjoyable
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Houston, Texas
1 review
5 of 5 stars Reviewed September 13, 2012

I have used the services of this hotel twice and plan on many more trips here. The staff is fast and courteous and the rooms were cosy. I enjoyed use of all amenities like the weight room and pool, and the all inclusive breakfast added the right touch. In all, I was completely impressed

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwthewoodlands, Luis Castro GM at BEST WESTERN PLUS The Woodlands, responded to this review, September 14, 2012
Howard, It was our pleasure to make sure your stay here at Best Western PLUS The Woodlands was an enjoyable one. We strive to make all of our guest feel like family. We look forward to making you feel welcomed next time you stay with us.

Luis Castro
GM
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Hewitt, Texas
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 4, 2012

very nice hotel, big room and big bathroom with a nice deep tub.
very clean, breakfast is the same as all hotels. We were very happy with our 2 night stay, desk staff friendly and attentive. only one minus, there is no coffee in the lobby and the breakfast room is locked and has to be onlocked by the help, and no coffee after breakfast.
it is also close to the woodlands mall, we took a little cruise at twilight

Room Tip: rooms in back have less traffic noise
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwthewoodlands, Luis Castro GM at BEST WESTERN PLUS The Woodlands, responded to this review, September 11, 2012
On behalf of my staff and myself, I would like to thank you for staying with us. It was our pleasure to have you here. We strive to make sure all our guest become our family. We will have our coffee available to everyone at all times.
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Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 13, 2012

Attending a recent week-long church conference in the Houston area, I had the privilege of staying at this Best Western Plus. It was a great experience. The courteous and professional staff, starting with the hotel's general manager (Luis) and including EVERYONE else i met (Kim, Amanda, Rachel, Aaron, Valerie, etc.) was very attentive and helpful. The room I stayed in was very clean, comfortable, and everything worked well (TV, AC, internet, coffeepot, iron, etc.). The small workout room was equipped well. An ample hot breakfast was served each morning. There are numerous restaurants--fast food, tex-mex, Texas-style barbecue, seafood, etc. within a 5-mile radius. I highly recommend this hotel to anyone who will be traveling to or through the Houston area.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwthewoodlands, General Manager at BEST WESTERN PLUS The Woodlands, responded to this review, August 16, 2012
Thank you for your kind words. It was our pleasure to have had you and your party staying here with us. I am very happy that the staff was able to accomodate you. We strive to make everyone feel welcome.
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Additional Information about BEST WESTERN PLUS The Woodlands

Address: 17081 I 45 South, The Woodlands, TX 77385
Phone Number:
Location: United States > Texas > The Woodlands
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in The Woodlands
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS The Woodlands 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Located in The Woodlands, Texas, the Best Western The Woodlands offers a wooded, serene location just minutes away from world renowned golfing, fine dining and first class hospital care. The Woodlands is home to many global companies including Anadarko Petroleum, Chevron Phillips and Hewitt Associates. The Best Western The Woodlands offers genuine Texas hospitality with a smile. Customer service is our forte. Cool off in our sparkling pool, exercise in our fitness center, work in our business center or enjoy a hearty breakfast. We have it all. We look forward to taking excellent care of you during your stay. ... more   less 
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Also Known As:
Best Western The Woodlands Hotel The Woodlands
The Woodlands Best Western

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