Hotel is very clean. Staff is so friendly and helpful. They were unobtrusive as well. The room was large and had a wonderful view of the waterway. The bathroom amenities were nice as well. I stayed and attended a conference and things went very smoothly. Nice, well-equipped conference room with appropriate amenities. Downside to the conference area is that cell phone reception is horrible and I couldn't get wi-fi there (maybe because I never paid for it in my room...). Many reviews list paying for wi-fi as a negative. I agree that is ridiculous for the room price and considering the fact that most hotels offer this for free now. I was fortunate enough to stay on the 12th floor and was able to get concierge floor wi-fi for free. I didn't drive so can't comment on my parking experience but I will say there are signs posted everywhere at local businesses saying they validate parking so it makes me wonder what the price difference is if you are staying at the hotel. The bar and bar patio are very nice complete with comfortable seating and fire pits. Drinks are appropriately priced for a hotel bar. There is a free trolley that stops outside the hotel and takes you to market street, the mall, and surrounding restaurants. It is nice but many of the surrounding places are close enough to walk.