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“BEAUTIFUL SETTING - SUPERB TREATMENT - AWESOME STAFF” 5 of 5 stars
Review of Woodlands Waterway Marriott Hotel and Convention Center

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Woodlands Waterway Marriott Hotel and Convention Center
4.0 of 5 Hotel   |   1601 Lake Robbins Drive, The Woodlands, TX 77380   |  
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Ranked #7 of 17 hotels in The Woodlands
Tulsa, OK
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“BEAUTIFUL SETTING - SUPERB TREATMENT - AWESOME STAFF”
5 of 5 stars Reviewed September 12, 2011

Traveled to Houston Texas for my sons wedding. We were guests at the hotel and the wedding reception was there as well. The staff was excellent, tending to our every need. There to greet us upon arrival and helped three women carry a full SUV of luggage up to three different suites ! Our suite was divine, beautiful views and a lovely setting for a hotel on the walkway. I look forward to when we can go back for a visit !

  • Stayed November 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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240 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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Rugby
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 28, 2011

A huge hotel and exhibition centre which manages to feel like a small, friendly hotel. All quite new and fresh - nice bedrooms. The location and hotel staff make this place exceptional - particularly the staff in the Tuscany restaurant! Great Spa too. The Woodlands is a lovely area about 40 mins from downtown Houston where you can walk to bars/restaurants, sit outside next to the waterway as well as shop to your hearts content and feel safe to do so. Would use this as a base if staying with family in Houston and be prepared to drive downtown. My rating for the restaurant is for the service - the food would be rated 'good'.

  • Stayed August 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Miami, Florida
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 17, 2011

We drove up from south Houston for a weekend escape. We had tickets to a concert at Cynthia Woods Pavilion and it was our first time in the area. We could not get over how beautiful the hotel was and how friendly everyone was who worked there. The location is perfect for attending a concert. We walked right over to the event and were able to walk back and avoid any crowds once the event was over. There are tons of restaurants and bars within walking distance. It was really a wonderful getaway and we hope to be back again soon!

  • Stayed August 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lufkin, TX
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 16, 2011

We checked in and was told by Christopher that the suite that I called about had become available and would I like to see it and so off we went. It was a very nice 1200 sq ft suite with an eye level view of the parking garage. I declined the suite to keep the balcony room on th 12 th flloor which was not clean so we checked in out second balcony room to wait for the other room to be cleaned. After two hours and no call, I went back downstairs and Christopher told me a mistake had been made and that they let the room go to someone else but that I could have the sulte at the standard rate. The suite was great and I just forgot about the view. The suite had a dining table for 6 and kitchen with full size refer.

Everyone at the hotel that we came in contact with was wonderful from valet on. We are going back and have the presidential suite reserved along with an additional room for our friend.

  • Stayed August 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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san antonio
Top Contributor
256 reviews 256 reviews
90 hotel reviews
Reviews in 75 cities Reviews in 75 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed July 28, 2011

Great Marriott property. It's not an old property and they have recently remodeled, great concierge lounge and location. It's attached to the concert venue and plenty of places to eat within walking distance. If you need to stay in the woodlands, this is by far and away your best bet.

  • Stayed July 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 28, 2011

What a great hotel beds and pillows wonderful .
We had room service for dinner which was great and the banana bread pudding was awesome.

Stayed November 2010, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metairie, Louisiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 14, 2011

Where to start? sooo noisy in the halls and through the adjoining door that i could here our neighbors jam box at 11pm at night. Requested a room change which the hotel did but they didn't offer any type of discount for the inconvenience, not even say a discount for breakfast in their hotel. Later that same night in my new room I start hearing my neighbors screaming and physically pushing each other , slamming doors etc. at 1am security came and told them to get out. Oh did I mention that all night people were coming and going slamming there doors. The walls cannot have any insulation whatsoever.

Room Tip: do not get a room with an adjoining door just makes the noise travel more
See more room tips
  • Stayed June 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Woodlands Waterway Marriott Hotel and Convention Center

Also Known As:
Woodlands Waterway Marriott Hotel The Woodlands
Marriott Woodlands Waterway
Marriott The Woodlands
The Woodlands Marriott
Address: 1601 Lake Robbins Drive, The Woodlands, TX 77380
Phone Number:
Location: United States > Texas > The Woodlands
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in The Woodlands
#6 Family Hotel in The Woodlands
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Woodlands Waterway Marriott Hotel and Convention Center 4*
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