We checked in and was told by Christopher that the suite that I called about had become available and would I like to see it and so off we went. It was a very nice 1200 sq ft suite with an eye level view of the parking garage. I declined the suite to keep the balcony room on th 12 th flloor which was not clean so we checked in out second balcony room to wait for the other room to be cleaned. After two hours and no call, I went back downstairs and Christopher told me a mistake had been made and that they let the room go to someone else but that I could have the sulte at the standard rate. The suite was great and I just forgot about the view. The suite had a dining table for 6 and kitchen with full size refer.
Everyone at the hotel that we came in contact with was wonderful from valet on. We are going back and have the presidential suite reserved along with an additional room for our friend.