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“Could not have been better - coming back in September” 5 of 5 stars
Review of Woodlands Waterway Marriott Hotel and Convention Center

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Woodlands Waterway Marriott Hotel and Convention Center
4.0 of 5 Hotel   |   1601 Lake Robbins Drive, The Woodlands, TX 77380   |  
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Ranked #7 of 17 Hotels in The Woodlands
Lufkin, TX
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Could not have been better - coming back in September”
5 of 5 stars Reviewed August 16, 2011

We checked in and was told by Christopher that the suite that I called about had become available and would I like to see it and so off we went. It was a very nice 1200 sq ft suite with an eye level view of the parking garage. I declined the suite to keep the balcony room on th 12 th flloor which was not clean so we checked in out second balcony room to wait for the other room to be cleaned. After two hours and no call, I went back downstairs and Christopher told me a mistake had been made and that they let the room go to someone else but that I could have the sulte at the standard rate. The suite was great and I just forgot about the view. The suite had a dining table for 6 and kitchen with full size refer.

Everyone at the hotel that we came in contact with was wonderful from valet on. We are going back and have the presidential suite reserved along with an additional room for our friend.

  • Stayed August 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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296 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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English first
san antonio
Top Contributor
259 reviews 259 reviews
88 hotel reviews
Reviews in 75 cities Reviews in 75 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed July 28, 2011

Great Marriott property. It's not an old property and they have recently remodeled, great concierge lounge and location. It's attached to the concert venue and plenty of places to eat within walking distance. If you need to stay in the woodlands, this is by far and away your best bet.

  • Stayed July 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 28, 2011

What a great hotel beds and pillows wonderful .
We had room service for dinner which was great and the banana bread pudding was awesome.

Stayed November 2010, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metairie, Louisiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 14, 2011

Where to start? sooo noisy in the halls and through the adjoining door that i could here our neighbors jam box at 11pm at night. Requested a room change which the hotel did but they didn't offer any type of discount for the inconvenience, not even say a discount for breakfast in their hotel. Later that same night in my new room I start hearing my neighbors screaming and physically pushing each other , slamming doors etc. at 1am security came and told them to get out. Oh did I mention that all night people were coming and going slamming there doors. The walls cannot have any insulation whatsoever.

Room Tip: do not get a room with an adjoining door just makes the noise travel more
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  • Stayed June 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AL
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 23, 2011

Very nice stay. Conference facilities are great. Centrally located in the Woodlands. Would definately stay again!

  • Stayed February 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaumont, TX
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 22, 2011

We have stayed at this property several times when going to a concert at Cynthia Woods Mithcell ampitheatre. You can access the ampitheatre via a skybridge from the hotel, so you don't even have to walk outside.
Our room was recently renovated and was on the Concierge floor. The concierge room is open certain hours every day except Saturday (which is when we stayed =( ). The room was clean and spacious. Even though it was renovated, they did not put in a new tub/shower. The tub was clean, but you could see where it had been re-grouted and had a few cracks. Don'd understand why they wouldn't replace that also....
The pool was nice and refreshing, but you have to get there early because they have very few lounge chairs. They were all taken when we arrived. They have poolside food and drink servers, which is nice.
You can park in the adjacent garage for $9/day. The hotel is in a central location and you can easily walk to the shops and food in the Market Street area.
Would stay again.

Room Tip: Request a waterway view if available.
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  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flower Mound, Texas
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed June 17, 2011

Stayed here for a business conference the nights on June 15th & 16th - location acceptable - meeting accommodations OK - rooms small but reasonably clean. We valeted our vehicle and never accessed it until we checked out and then got the big surprise when our vehicle was brought around when we checked out and it looked like someone went out of their way to destroy the paint job. Chalk that up to ACE Valet Service & Marriott both for hiring what appears to be a gang-run business to park cars. IF YOU MUST STAY THERE AND THE KEY WORD HERE IS "MUST", PARK IT YOURSELF! I am seriously contemplating legal action against both Marriott and ACE in order to ensure that this never happens to anyone else. Neither deserve your business if they are out to destroy your personal possessions and can't be trusted.

Room Tip: All small & hope you are too...
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  • Stayed June 2011, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Woodlands Waterway Marriott Hotel and Convention Center

Address: 1601 Lake Robbins Drive, The Woodlands, TX 77380
Location: United States > Texas > The Woodlands
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in The Woodlands
#5 Business Hotel in The Woodlands
#9 Family Hotel in The Woodlands
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Woodlands Waterway Marriott Hotel and Convention Center 4*
Number of rooms: 345
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Also Known As:
Woodlands Waterway Marriott Hotel The Woodlands
Marriott Woodlands Waterway
Marriott The Woodlands
The Woodlands Marriott

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