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“Outstanding Hospitality at your Home away from Home” 5 of 5 stars
Review of Homewood Suites by Hilton Houston - Woodlands

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Homewood Suites by Hilton Houston - Woodlands
3.0 of 5 Hotel   |   29813 I-45 North, The Woodlands, TX 77381   |  
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2X Points Package
Ranked #6 of 17 hotels in The Woodlands
San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
“Outstanding Hospitality at your Home away from Home”
5 of 5 stars Reviewed February 20, 2011

I am a frequent traveler and have stayed in many different hotels of varied quality. Without exception the first things I notice is how I am treated by the staff and the cleanliness of the facility. Accross the board - from the management to the front desk staff cleaning personnel and maintenance - this particular hotel has impressed me. Everyone treats you with courtesy and kindness and continuously goes out of there way to accomodate any need you may have. The rooms, common areas and ammenities are always exceptionally clean. If you are planning a single night or an extended stay to this part of Texas, look no further and make your reservations with confidence!!

  • Stayed February 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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202 people have reviewed this hotel

Traveler rating
    113
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    7
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See reviews for
71
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Kotka, Finland
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 12, 2011

-Great suites with lots of amenities (full kitchenette, marble breakfast bar/desk, two (!) flat screen tv's, sofa/arm chair, bathtub, high-speed Internet, ceiling fans, etc, etc)

-Nice public areas (fireplace, flat screen tv, comfy couch/chairs, pleasant eating area, free evening snacks, great breakfast buffet, homemade cookies at reception, nice pool/jacuzzi with covered grill/patio area, good little business center, fitness room, etc, etc)

-Great location (just off I-45 access road but well set back from traffic) and very safe feeling

-Friendly staff and quick service

-Highly recommended! (Got great rate through Expedia...)

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arkansas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 11, 2011

The staff is amazing! They helped us with EVERYTHING and were SO accommodating. We all wanted to eat lunch together - and bringing food to the hotel breakfast lounge was the easiest way - the staff kindly helped up set up and use the area. Anything we needed all weekend long, they were there to help.
Rooms super comfy! We used every bed & pull-out couch in our 2-bedroom suite - and slept comfortably. Add extra blankets to the pull-out couch for a softer bed. Hot tub was awesome - even in December!

  • Stayed December 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 23, 2010

My wife, kids (10 & 7), and I stayed at this hotel on December 21. We stayed in a one-bedroom suite that had 2 queen beds in one room and the couch in the den area also made into a bed. We found this hotel to be very clean and quiet. There were two televisions and a nice, full kitchen (which we did not use). The complimentary hot breakfast was very good and had quite a few options for both adults and children. It was located right off I-45 and close the mall. The staff was very nice and helpful with directions. I would definitely stay here again.

  • Stayed December 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, TX
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 17, 2010

We had a confirmed reservation from Hilton (rechecked and printed the day before). But when we showed up at the hotel, they said that Hilton had canceled our reservation (actually the hotel had canceled the reservation). That they were sorry, but they sold our room to someone else. They claimed there was a credit card issue. I used the credit card with an "issue" to stay at the Residence Inn. This hotel will bump you if they are full, and leave you out in the cold. Also, please be aware that a confirmed reservation from Hilton is completely meaningless. I had multiple discussions with the property manager and Hilton "customer service", and they don't think this is an issue.

  • Stayed October 2010, traveled with family
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alceb08, Manager at Homewood Suites by Hilton Houston - Woodlands, responded to this review, December 23, 2010
We’re very sorry this occurred. Your feedback will be taken into consideration and we’ll be reaching out to you directly to resolve this situation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 2, 2010

this hotel has a good old style decoration, when you enter you just like it. We were for one night got there late after midnight and the check in was good and fast, the rooms were clean, and typical size of Homewood Suites Hotels, the bed were good and comfortable, with two good plasma TVs and channels. When you get to the bathroom is were you begin to see the cons of the hotel, for once the lotion (yes the little tiny bottles that they gave to you as compliments) was used, it was half of it, and even that this is something silly and just a simple mistake for me was a little surprising. Then the toilet pipes (I assume it was that) was making weird noises, it sound like a electric toothbrush on or something vibrating and other times like a lot of water just going down (we were in the first floor, maybe that's why) and the shower really need some renovation, although it was clean the part where the tub connect to the wall need some glue on it. The breakfast was not bad but it had the main stuff that any hotel has (scramble eggs, hash brown, sausage, fruits, yogurt, cereal, waffle, coffee, really bad apple juice (taste like water), and orange juice). The other great stuff that has is the business center (fast computer and good printer) and even that I didn't use the pool sure it look good. If I need to stayed again in this area I could stayed here again but if I have option I would try other just to see if it's better than this.

  • Stayed July 2010, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wales
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 22, 2010

Could not praise the staff from the Homewood Suites enough. All were excellent, and certainly made you feel welcome. Extending my stay at the last minute, not a problem for them. The spacious well equipt suites are ideal, complete with tea/coffee maker, fridge and microwave facilities. IThe suites are in a central location for shops/restaurants and cinema's, but located in a quiet area. Breakfast is very good. The option of on site laundry, gym outside swiming pool area and internet facilities are a plus.

  • Stayed April 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Homewood Suites by Hilton Houston - Woodlands

Address: 29813 I-45 North, The Woodlands, TX 77381
Phone Number:
Location: United States > Texas > The Woodlands
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in The Woodlands
#5 Business Hotel in The Woodlands
#5 Romantic Hotel in The Woodlands
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Houston - Woodlands 3*
Official Description (provided by the hotel):
We are directly behind Woodlands Medical Center. The Homewood Suites by Hilton® Houston-Woodlands hotel serves the fast-growing upscale community of The Woodlands and Shenandoah/Spring, located less than 30 miles north of Houston, Texas.Enjoy a complimentary daily, full hot breakfast. Mingle with guests Monday through Thursday over complimentary evening dinner and drinks.Retreat to a one- or two-bedroom suite including a fully equipped kitchen and sofa bed, perfect for extended stays. Curl up on the comfortable couch and watch one of two flat-screen TVs featuring premium TV stations and HD programming. Check emails with WiFi, available throughout the hotel. Keep up with work using our 24-hour business center, featuring a host of amenities to help you stay connected. Host a reception for 150 guests or a training session for 40 people in our meeting rooms. Enjoy our free shuttle to The Woodlands Mall and within a 5 mile radius. Indulge in a tranquil swim in our picturesque pool, featuring a cascading waterfall and tropical greenery. Work out in our 24-hour fitness center with new equipment and basketball court or swim laps in the swimming pool. Enjoy our services and amenities designed for a comfortable stay - Make Yourself at Home® with Homewood Suites. ... more   less 
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Also Known As:
Homewood Suites By Hilton Houston - Woodlands Hotel The Woodlands
Hilton The Woodlands
Homewood The Woodlands
Homewood Suites The Woodlands
The Woodlands Homewood Suites
The Woodlands Hilton
Homewood Suites Houston Woodlands

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