I spent two nights at The Woodlands Resort. First of all, the property needs to be updated. I stayed at The Fir. There was s double need. For over $150 per night, I would at least expect a microwave and mini fridge but I didn't get that. What I did get was a room that was old and not so clean. The air conditioning would come on and scare the living breath out of me because it was so loud. The bathroom was tight. The tiles above the tub were coming down. I was so afraid because I thought an animal could come in. I kept the bathroom door closed. I refused to sit on the toilet. My second night there, I pulled the covers back to get in the bed and there were bugs in the bed! I called the front desk and was told that it was getting warm and the bugs were coming in from outside. If that was the case, why were they only in the bed? They moved me to another room near check in. It was a handicap room. It was much nicer HOWEVER, I turned the water on in the bathroom and before I knew it, water was all over the floor! I looked to see where it was coming from. It was leaking from under the sink! I checked out the next morning and went to a cheaper hotel that was MUCH CLEANER and felt so much safer.
I called the next day to speak with management about my experience. I was told that she was on her way to the phone but was put on hold and of course she never came.
The only thing that this hotel has going for it is a golf course and meeting rooms. Other than that, NOTHING! I've gotten a lot more from Marriott's in the area and other hotels. This by far was the worst hotel I've visited in years!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.