This hotel has a great location and the beds are very nice. But they are NOT about customer service..... I will NOT stay at this location again !!!!! The staff are not very welcoming or about friendly customer service..... The problem that I had was a small problem with my reservation that was made online thru Expedia but I was like "OK, thats Ok" . But when I was told that for the price you paid for this room, we cant even offer you a free breakfast. I guess a $116.65 for the nite isnt enough $$ to be treated with any type of respect. And I even called their customer care line to let them know how very rude and i was not happy with this location, I received the same poor attitude from them. I would expected more from this hotel than I received. Customer service is NOT a priority for them at all.
- Official Description (provided by the hotel):
- Located just minutes north of Houston, our Courtyard by Marriott Houston The Woodlands is nestled in the heavily wooded community know as the Woodlands. We are located between Memorial Herman Hospital and the Woodlands Mall, just moments away from four of Texas' top rated golf courses. Start your morning with breakfast from The Bistro restaurant. When you need to unwind at the end of the day, take advantage of our heated indoor pool and spa. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard Houston The Woodlands Hotel The Woodlands
- Courtyard The Woodlands
- The Woodlands Marriott
- The Woodlands Courtyard