Stayed one night for short family trip. Main issue with this hotel was that I reserved this hotel with points via a Marriott promotion for 1 free stay after 2 paid stays. Reserved a 1 bedroom suite but on arrival was told the one bedroom suite was not available due to unplanned reservation extensions from existing guests, so we would up with the "open" room suite (like to have the one bedroom suite due to family member who snores). This was acceptable, though disappointing to hear. The desk person on duty did comp us with complimentary items from The Marketplace and got his manager to also comp us some Marriott Reward points, which has already posted to our account, so this went a long way in the goodwill department to the hotels credit. On our one-night stay, we smelled cigarette smoke coming from another room, which was kind of irritating. The room we had was at least very spacious, if not very private and was very clean. However, we could not figure out the thermostat to the room for awhile, which made the room uncomfortably warm at first. Good continental breakfast. Overall okay stay that may have been better under different circumstances. In a fairly quiet area that is convenient to many shopping areas...beware of current road work however on the highways in the area
- Official Description (provided by the hotel):
- Experience the brand new Residence Inn by Marriott Dallas Plano/The Colony hotel where we have perfected the extended stay experience. This all-suite The Colony, Texas hotel is situated in the heart of The Colony, TX just 2 miles to Legacy Park home to Frito-Lay, JC Penney, Stonebriar Mall, The Shops at Legacy & EDS HQ in Plano, and Nebraska Furniture Mart. Residence Inn by Marriott The Colony hotel is only minutes to Pizza Hut Park, Dr. Pepper Stars Center, Five Star Park, The Tribute Golf Club and the cities of Plano, Frisco and Dallas, Texas. Pamper yourself with the space you need in our contemporary suites with fully equipped kitchen, living area and free high speed internet. Start your day right with a free hot, buffet breakfast. ... more less
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- Also Known As:
- Residence Inn Dallas Plano/The Colony Hotel The Colony