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“Great place, clean, quiet, and brand new!” 4 of 5 stars
Review of Fairfield Inn & Suites Dallas Plano / The Colony

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Fairfield Inn & Suites Dallas Plano / The Colony
2.5 of 5 Hotel   |   5909 Stone Creek Drive, The Colony, TX 75056   |  
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Free Parking
Ranked #1 of 4 Hotels in The Colony
Alberta
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Great place, clean, quiet, and brand new!”
4 of 5 stars Reviewed March 27, 2010

Recently stayed at the Fairfield Inn while in Metroplex on business. I originally checked into the Towne Place Suites in Plano but after one night there, I moved to this hotel in The Colony...just west of Plano. The hotel was very clean, staff were friendly, and offers free internet access as well as free parking. The freeway is close but I couldn't hear traffic with the windows closed.
Would stay at this hotel again if lucky enough to head to Dallas again!

  • Stayed March 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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56 reviews from our community

Traveler rating
    29
    18
    6
    1
    2
See reviews for
14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Niteroi, RJ
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 3, 2010

hotel was booked by expedia. excellent price. very new hotel. all rooms are as like new. 10 minutes distant from shopping and offices complex. even though i drove from houston the hotel is also close to dallas-fort worth airport.

Stayed December 2009, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 8, 2009

We stayed here because we were in town for a graduation and this hotel had some of the cheapest rates around. The hotel seemed to have just opened so we knew it would be nice but regardless of the good nightly rate, we were both kind of disappointed.

Pros:
Price, Nice large shower (shower only, no tub) with good water pressure, Very soft towels, Lots of bathroom counter space, big flat screen tv, Clean and nice smelling rooms, VERY friendly staff

Cons:
1st room our air conditioner didn't work, both rooms sounded as if people were wrestling bears around us (even in the middle of the night), noise from the freeway was very loud, the pool was closed for the weekend, bought a Shiner beer in the lobby that was skunky and though the towels in the bathroom were soft and fluffy, the sheets on the bed were very scratchy and uncomfortable. Also, we had to unplug the clock at night because it lit the entire room and I am pretty sure it was signaling life on other planets.
We didn't try the free breakfast, use the fitness room or utilize the business center during our stay but we wished we could have used the pool. The front desk did tell us we were welcome to use the pool at the Residence Inn next door but there was a huge party over there and that wasn't quite what we were looking for..
I'd say it was a decent price for what we got at $60 a night but we probably wouldn't stay here again, mostly because of the really thin walls and level of noise throughout.

  • Stayed June 2009, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dheinlein, Manager at Fairfield Inn & Suites Dallas Plano / The Colony, responded to this review, June 22, 2009
Thank you for your feedback regarding our hotels. Especially being a new facility, we appreciate all comments so that we can continue to provide our customers with the very best in customer service. Thank you for the compliment, it’s nice to hear that guests are pleased with our new packages.

We do want to apologize for any noise you experienced during your stay with us. If it is the surrounding construction you are referring to, this luckily will soon be ending being that there are new developments in the immediate area and their work is mostly completed. If it is the freeway that you’re referring to, the next time you choose to visit us, please request one of our quiet rooms facing the park and walk path area, away from the freeway. Guests that have stayed with us have said there are no noise factors.

Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Dallas Plano / The Colony

Address: 5909 Stone Creek Drive, The Colony, TX 75056
Location: United States > Texas > The Colony
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in The Colony
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Dallas Plano / The Colony 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Fairfield Inn & Suites Dallas Plano/The Colony, Texas hotel offers the relaxing and inspiring experience you are looking for. Ideally located in the heart of The Colony, TX & just 2 miles to Legacy Park home to Frito-Lay, JC Penney, Stonebriar Mall, The Shops at Legacy & EDS HQ in Plano, Fairfield Inn & Suites by Marriott The Colony hotel is only minutes to Pizza Hut Park, Dr. Pepper Stars Center, Five Star Park, The Tribute Golf Club and the cities of Plano, Frisco, Carrollton and Dallas, Texas. Fairfield Inn & Suites by Marriott Dallas Plano/The Colony hotel provides thoughtful amenities like comfortable bedding, 32" flat screen TV, free local calls and free wireless high speed internet. Recharge in our outdoor pool and Fitness Center. Revive daily with our complimentary deluxe continental buffet at this Plano/The Colony hotel. ... more   less 
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Also Known As:
Fairfield Inn & Suites Dallas Plano / The Colony Hotel The Colony
Fairfield Inn And Suites Dallas Plano / The Colony

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