My husband and I travel a lot and have stayed in many different hotels and this one stands out over most of the places we've stayed in many different states. The staff was very accommodating to our requests. Our second day there the woman at the front desk upgraded us to a larger room at the same rate we were paying for the smaller room. This occurred when we requested a microwave for our room and the hotel did not have any extras to bring to us. So, the woman apologized and said we could move to a larger room which had both a mini-fridge and a microwave. That was a first for us! This same employee also let us extend our check out time due to our later flight.
We had chosen this hotel because it is located close to family and for the good rate for the room. The hotel is still relatively new and is very clean and nicely decorated. More importantly, though, both rooms where we stayed were very comfortable (beds, bedding, heating/cooling, bathroom facilities) and quiet. We had no problems with Internet access during our stay and had ample channels to watch holiday sports.
The employees at this particular Fairfield Inn were incredible. They helped add to our holiday trip in a positive way. I hope this hotel is able to continue the fantastic service, friendliness and quality of travelers staying there. We will be back.
- Official Description (provided by the hotel):
- Fairfield Inn & Suites Dallas Plano/The Colony, Texas hotel offers the relaxing and inspiring experience you are looking for. Ideally located in the heart of The Colony, TX & just 2 miles to Legacy Park home to Frito-Lay, JC Penney, Stonebriar Mall, The Shops at Legacy & EDS HQ in Plano, Fairfield Inn & Suites by Marriott The Colony hotel is only minutes to Toyota Headquarters Pizza Hut Park, Dr. Pepper Stars Center, Five Star Park, The Tribute Golf Club and the cities of Plano, Frisco, Carrollton and Dallas, Texas. Fairfield Inn & Suites by Marriott Dallas Plano/The Colony hotel provides thoughtful amenities like comfortable bedding, 32" flat screen TV, free local calls and free wireless high speed internet. Recharge in our outdoor pool and Fitness Center. Revive daily with our complimentary deluxe continental buffet at this Plano/The Colony hotel. ... more less
- Reservation Options:
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- Also Known As:
- Fairfield Inn & Suites Dallas Plano / The Colony Hotel The Colony
- Fairfield Inn And Suites Dallas Plano / The Colony