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Fairfield Inn & Suites Dallas Plano / The Colony: Traveler Reviews

2.5 of 5
5909 Stone Creek Drive, The Colony, TX 75056
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Fairfield Inn & Suites Dallas Plano / The Colony
Ranked #2 of 3 hotels in The Colony
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29 reviews from our community

    Trip type
Traveler rating
    18
    7
    3
    0
    1
Date Rating
Uniontown, Ohio
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“What A Hotel Should Be! Great Stay!”
5 of 5 stars Reviewed November 10, 2012

Really enjoyed my 4 night/3 day stay at the Fairfield Inn & Suites at The Colony while on a business trip. I took pictures while on my stay but am unable to post them to my review for some reason. But rest assured the professional pictures already posted on here are accurate. My room - as well as the rest of the facility - were exactly as depicted.

My room was very clean. Updated decor and everything felt very new. The bathroom was very nice and roomy with a walk-in shower with sliding glass doors - which I found different and enjoyable. Plenty of hot water. The staff was very polite and the continental breakfast was typical fare for a hotel but very good and kept very clean and stocked by the staff. Plenty of seating in the dining area as well. The workout room just had a couple of machines and free weights. So beware workout warriors, you may be a little disappointed.

The location is close to restaurant's and stores. But really, what location isn't in Dallas. Restaurants and plaza's are everywhere! All-in-all I had a great stay and will be back if ever in town again :)

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask tswitz65 about Fairfield Inn & Suites Dallas Plano / The Colony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Fairfield Inn & Suites Dallas Plano / The Colony, responded to this review
November 16, 2012
tswitz65,
Thank you for your review. We're delighted to hear of your great visit with us, and pleased you enjoyed our surrounding area as well. Your compliments are greatly appreciated and will hopefully serve other viewers well. We hope your future plans do bring you back to Dallas and you'll stay with us at Fairfield Inn & Suites Dallas.
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The Woodlands, Texas
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Great place to stay”
5 of 5 stars Reviewed September 26, 2012

I had to travel to The Colony for a funeral. I booked a 2-night stay (Thursday-Saturday) online the day before traveling. Check-in was a breeze. I was greeted by a friendly clerk who was adept at handling his job and provided useful info about the area and the hotel. The room was clean and I was immensely pleased with the height of the shower head-no stooping! A quiet room and a comfortable matress made for a great night's rest. Continental breakfast had more than just make-your-own-waffles for hot choices and the fruit was fresh. Outside seating to enjoy the morning was another added plus. Morning staff was also helpful with directions and recommendations. The hotel is very well-run. It is close to Stonebriar Mall which I have heard has excellent shopping. I plan to visit again to check that out. The only drawn-back for me was that this property did not sell Coca Cola products, but the desk clerk gave me directions to the nearest drive-through and convenience store. I would definitely stay here again. Next time, I will just bring my own Diet Coke.

Room Tip: Most of the major roads in the area are toll roads. My toll tag from another area in the state worke...
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  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Fostertraveler about Fairfield Inn & Suites Dallas Plano / The Colony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Fairfield Inn & Suites Dallas Plano / The Colony, responded to this review
October 2, 2012
Fostertraveler,
Thank you for your review. We're pleased to have had you as our guest. I'm glad you liked our hotel and found a comfortable, quiet room during your stay. It's great to know our staff was friendly and helpful to you, especially with directions and recommendations. We would love for you to come back and visit us again, hoping next time you'll have time to visit the Stonebriar Mall. Pepsi is the vendor of drink selections for Marriott, however, next time you stay, let our staff know your preference and we will make sure you are accomodated.
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Lago Vista, Texas
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“One night stay”
5 of 5 stars Reviewed September 24, 2012

We arrived around 9:00 PM on a Friday night, were greeted professionally, efficiently and check in was very fast. The room was very clean and we loved the large stall shower. The breakfast was very well done for a continental breakfast and good. The morning staff was very friendly.
We would definitely stay here again if we are in the area.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jacu23 about Fairfield Inn & Suites Dallas Plano / The Colony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Fairfield Inn & Suites Dallas Plano / The Colony, responded to this review
October 2, 2012
jacu23,
Thank you for writing a wonderful review about your experience with us at Fairfield Inn & Suites. We're glad to hear of your pleasant...
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Brampton, Canada
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“wedding”
4 of 5 stars Reviewed August 3, 2012

we stayed 4 nights here for our friends sons wedding and there were around 30 of us there most from toronto brampton and manitoba ,the staff very friendly and they had barbeque ,for charity for kids of america ,and the food was great and entertainment we enjoyed their pool as the weather was hot ,nice hotel clean and good breakfast that was included in bill

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask andrew p about Fairfield Inn & Suites Dallas Plano / The Colony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Fairfield Inn & Suites Dallas Plano / The Colony, responded to this review
August 10, 2012
andrew p,

Thank you for taking the time to write about your pleasant stay with us on TripAdvisor. We are delighted to have had you and the other wedding guests stay with us, and to hear that you all had a great time. The next time you visit Dallas, we hope you will come and stay with us.

Yours truly,
Chris Floyd, General Manager
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Plano
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Piece of Heaven in a devilish world”
5 of 5 stars Reviewed July 25, 2012

Sometimes in life it's the random of kindness that keep my going. Probably because in this "dog eat dog" world they are....well; random. Marriott should be thankful to have an employee that just "gets it" and then acts on it. He realized that my day was not going well, and even though it meant more work for him, he put me in a different room as I requested. The nice surprise was that the room was not only bigger, but a better view. This may seem small to some, but I think those same qualities are prevelant throughout the staff at this location. From the cleaning staff to the lady that greeted me yesterday...."thumbs up" guys. You have been a small ray of sunlight for me the last couple of days.

Room Tip: The beds were nice and firm. The suites are beautifully laid out.
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  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask POO-Fighters about Fairfield Inn & Suites Dallas Plano / The Colony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Fairfield Inn & Suites Dallas Plano / The Colony, responded to this review
July 30, 2012
Thank you for taking time to write these special comments about our staff. I’m not sure who the gentleman was who assisted you in moving to another room, but I’m glad that he was able to help and brighten your day. We do have a great staff here so I’m glad you were able to pass this along to other future travelers. We invite you to come and stay with us again, soon.

Yours truly,
Chris Floyd, General Manager
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Additional Information about Fairfield Inn & Suites Dallas Plano / The Colony

Also Known As:
Fairfield Inn & Suites Dallas Plano / The Colony Hotel The Colony
Fairfield Inn And Suites Dallas Plano / The Colony
Fairfield Inn & Suites Dallas Plano / The Colony Hotel
Address: 5909 Stone Creek Drive, The Colony, TX 75056
Phone Number:
Region: United States > Texas > The Colony
Amenities:
Business Center Fitness Center Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in The Colony
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Fairfield Inn & Suites Dallas Plano/The Colony, Texas hotel offers the relaxing and inspiring experience you are looking for. Ideally located in the heart of The Colony, TX & just 2 miles to Legacy Park home to Frito-Lay, JC Penney, Stonebriar Mall, The Shops at Legacy & EDS HQ in Plano, Fairfield Inn & Suites by Marriott The Colony hotel is only minutes to Pizza Hut Park, Dr. Pepper Stars Center, Five Star Park, The Tribute Golf Club and the cities of Plano, Frisco, Carrollton and Dallas, Texas. Fairfield Inn & Suites by Marriott Dallas Plano/The Colony hotel provides thoughtful amenities like comfortable bedding, 32" flat screen TV, free local calls and free wireless high speed internet. Recharge in our outdoor pool and Fitness Center. Revive daily with our complimentary deluxe continental buffet at this Plano/The Colony hotel. ... more   less 
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Fairfield Inn & Suites Dallas Plano / The Colony
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