Was in town on business, the hotel is clean and when entering the room, it felt fresh with the bright colors. The room itself was also very clean and comfortable. However, I was not impressed with the front desk staff who generally seemed, by the look on their face, like they were dealing with a crisis or just not happy to be there. I was greeted with a look, no acknowledgement, and I stated I needed to check in. No thank you, stating of room number, nothing...just handed room key and that was it. I asked if there was somewhere close by to pick up something for dinner and was told only on Legacy. I was in a rental car and did not know the area. If I had been told to go down another few exits, I would have found a variety of restuarants. Instead I drove an hour in circles looking for something a settling on Wendy's. The staff redemption: the one person was the female attendant at the breakfast area who was pleasant and attentive. I'm rating this average because of the room, certainly not due to the front desk staff.
- Official Description (provided by the hotel):
- Fairfield Inn & Suites Dallas Plano/The Colony, Texas hotel offers the relaxing and inspiring experience you are looking for. Ideally located in the heart of The Colony, TX & just 2 miles to Legacy Park home to Frito-Lay, JC Penney, Stonebriar Mall, The Shops at Legacy & EDS HQ in Plano, Fairfield Inn & Suites by Marriott The Colony hotel is only minutes to Pizza Hut Park, Dr. Pepper Stars Center, Five Star Park, The Tribute Golf Club and the cities of Plano, Frisco, Carrollton and Dallas, Texas. Fairfield Inn & Suites by Marriott Dallas Plano/The Colony hotel provides thoughtful amenities like comfortable bedding, 32" flat screen TV, free local calls and free wireless high speed internet. Recharge in our outdoor pool and Fitness Center. Revive daily with our complimentary deluxe continental buffet at this Plano/The Colony hotel. ... more less
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- Also Known As:
- Fairfield Inn And Suites Dallas Plano / The Colony
- Fairfield Inn & Suites Dallas Plano / The Colony Hotel The Colony