Excellent all around. Beautifully appointed room, updated technology in room (big for me, see my review of the Four Seasons St Louis), clean facilities and very nice staff. Had the beginning of a minor issue concerning their very good breakfast (thought and expected it to be complimentary but it wasn't) but an employee name Misty quickly sensed the potential for a customer satisfaction issue and produced a continental breakfast coupon which made me very happy and motivated me to come here and write this review. This is the mark of an outstanding hotel: when employees anticipate customer concerns and are empowered to solve them. Go Misty and go Hilton Garden Inn Texarkana!
- Official Description (provided by the hotel):
- Enjoy our beautiful, brand new Hilton Garden Inn in Texarkana, Texas. The Hilton Garden Inn is connected to the brand new state-of-the-art Texarkana Convention Center, offering the perfect space for your next meeting or event. Located just across the street from the Texarkana Mall, the hotel is convenient to area businesses, shopping and a wide variety of spectacular dining, making the hotel the perfect location for both business and leisure travelers. Our full-service Garden Grille Restaurant and Lounge features chef-inspired meals for breakfast and dinner. Guests will also enjoy the outdoor pool, 24 hour business center, fitness center and guest laundry. Special features of the hotel include several outdoor patios, including one with an outdoor fireplace just perfect for relaxing. ... more less
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