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Comfort Suites: Traveler Reviews

2.5 of 5
215 Richill Drive, Texarkana, TX 75503
Hotel amenities
Comfort Suites
Ranked #10 of 19 hotels in Texarkana
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69 reviews from our community

    Trip type
Traveler rating
    16
    19
    12
    9
    13
Date Rating
STURTEVANT
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“First time”
3 of 5 stars Reviewed February 28, 2013

The place was difficult to reach. It shows wear and tear. The first room we were given smell wrong. We had to ask for a different one. Second one was fine. Staff was helpful. I am not sure if I would choose to stay again here.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Jaime N about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitestxk, General Manager at Comfort Suites, responded to this review
March 16, 2013
Thank you for your review of our hotel. We appreciate your feedback and will certainly correct the issues if you were able to bring in our notice what shows wear and tear. We always strive to hear from our guests to improve services and condition of our property for the further satisfaction of all our guests. Again, thank you choosing Comfort Suites Texarkana TX. Hope to see you again.

M J Singh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hooks, Texas, United States
1 review
“Great Motel with Excellent Staff”
5 of 5 stars Reviewed February 22, 2013

This is one of the Best Hotel's I have stayed in.If you ask for anything they do their best to take care of it.I would highly recommend this Motel to anybody looking fo a Quiet Night with Friendly Staff Members,

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Neil J about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitestxk, General Manager at Comfort Suites, responded to this review
February 25, 2013
We try our best to provide excellent customer service and are so fortunate to have guests such as yourself that confirm this. Thank you for your honest review and hope to see you again soon.
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Southport, NC
Top Contributor
61 reviews 61 reviews
31 hotel reviews
Reviews in 43 cities Reviews in 43 cities
14 helpful votes 14 helpful votes
“Nice place with many restaurants nearby,”
4 of 5 stars Reviewed February 22, 2013

This was a nice hotel, and it did the job. THe breakfast was good and the people were nice. The hotel is being renovated and it looks nice.
If I had a suggestion for the hotel, it would be to get rid of the guest laundry on the second floor. The washer was small but only cost $1. That would have been okay but there is only one washer and one dryer. The dryer is terrible, it took over an two hours to get the clothes damp. The washing machine does not spin enough of the water out.so the clothes were still too wet and the dryer was no good. I suggect you move the laundry to a more convient location, get two new washers and two new dryers and then add a chair so people coulld sit while doing their laundry.

Room Tip: My GPS took me to the wrong street. Just drive thru the Cracker Barrel parking lot to the hotel.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Impalajohn about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitestxk, General Manager at Comfort Suites, responded to this review
February 24, 2013
Thank you for your detailed review of our hotel. We appreciate your feedback and will certainly correct the issues with the guest laundry and look into upgrading it for the further satisfaction of all our guests. Again, thank you choosing Comfort Suites Texarkana TX.

Jennifer Newman
General Manager
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New Market, Maryland
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
“Just as expected”
5 of 5 stars Reviewed January 6, 2013

After a long day of driving, 1000 miles, we where looking for a great nights rest. We were not disappointed. The staff friendly, the room clean , and the bed extremely comfortable. It is always nice to be able to relax in the spacious accommodations Comfort Suites normally provides. The only problem we had on this particular visit was the heater had gone out on the pool so a relaxing swim was not an option.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask KevinJ3 about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitestxk, General Manager at Comfort Suites, responded to this review
January 8, 2013
We want to tahnk you for your wonderful review and apologize for the heater but it has since been fixed and is reading a toasty 88 degrees. We hope to see you again soon and thank you again.

Jennifer Newman
General Manager
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Austin
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Not up to Comfort Inn/Suites usual high standards”
2 of 5 stars Reviewed November 15, 2012

What a disappointment. I am a loyal Comfort Inn customer and this is near the bottom of the barrel from what I've come to expect for Comfort Inn quality. Friendly staff - yes, clean and well kept room - no! Stains on the duvet, tears in the carpet, black/white TV (no color reception), half of sheer curtain just missing, burns on blackout curtain, chips in the tub - suffice it to say the rooms are in serious need of refurbishing let alone a good deep cleaning. (mgmt - it's room 322 if you want to verify). And all this for more than I've ever paid for a Comfort Inn/Suites anywhere else. It left me with a "taken advantage of" feeling. My advice, look for somewhere else to stay in Texarkana.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask caylife about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitestxk, General Manager at Comfort Suites, responded to this review
November 16, 2012
We reviewed your account and noticed you were actually on a different floor and room. I am not sure if there was some misunderstanding but we certainly take complaints such as this seriously and apologize if we made you felt taken advantage of. It was not our intention and I can only say that I wish you would have brought it to my attention during your stay. Please stay with us again so that you may see we use all comments constructively. Thank you
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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel
Comfort Hotel Texarkana
Comfort Suites Texarkana
Address: 215 Richill Drive, Texarkana, TX 75503
Region: United States > Texas > Texarkana
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 19 hotels in Texarkana
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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