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“Bad experience - Cockroaches in the room” 2 of 5 stars
Review of Howard Johnson Texarkana

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Howard Johnson Texarkana
2.0 of 5 Hotel   |   5401 N State Line Ave Building B, Texarkana, TX 75503   |  
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Stay 3+ Nights, Save 20%
Ranked #17 of 20 hotels in Texarkana
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71 people have reviewed this hotel

Traveler rating
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    12
    15
    25
See reviews for
21
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14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Highland Village
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed September 1, 2013

The hotel needs work!!! The bed was comfortable, the coffee maker did not work, the ice machine was broken, the pool and spa were broken. But for $49.00 can't ask for much. Breakfast was ok. The STAFF was terrific, they were very sorry for all the things that were wrong. Its not the fault of staff. I should have said give me the owner. Won't stay there again.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Howard Johnson

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EileenP368, Manager at Howard Johnson Texarkana, responded to this review, November 4, 2013
Thank you for taking time to send a review. We are excited to say we are in the process of renovations. Please come back ans see the changes!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
De Queen, Arkansas
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed August 13, 2013

had a pleasant visit a year ago. Decided to stay 2 nights this year.. big mistake!!

asked for room on first floor, due to mobility issues.. made reservation online Sunday, they received Friday, couldn't/didn't think to call or e-mail me before I got there.

wifi last year was excellent, this year ws barely useable

got partway home, and no drivers license.. last person that had it was their desk clerk.

I advise all travelers to make a photocopy of their license, and hand that to a hotel desk clerk... you will need a badge to touch my license from now on

its sad to see a business with a manager that is so rude she hangs up on a paying customer

Room Tip: any other motel
See more room tips
  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EileenP368, General Manager at Howard Johnson Texarkana, responded to this review, November 4, 2013
Thank you for taking time to send a review. We are excited to say we are in the process of renovations. Please come back ans see the changes!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pearland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 30, 2013

Bed was very uncomfortable. Bedspread was dirty and smelled. Pool was not very clean. Pool area was not appealing. I wouild not stay here again.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EileenP368, General Manager at Howard Johnson Texarkana, responded to this review, November 4, 2013
Thank you for taking time to send a review. We are excited to say we are in the process of renovations. Please come back ans see the changes!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed July 28, 2013 via mobile

Asked for non-smoking room but room had cigarette burns and an ash tray! Smelled horrible, purchased car freshener to hang over AC... Ceiling in bathroom was blackened from mold. Floors sticky and turned bottom of feet black. Towels were very stained! Dead bugs in bathroom floor! Fan did not work in bathroom as well as one of overhead lights! Workers offered a discount on my next stay..... Will not return!

  • Stayed July 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EileenP368, General Manager at Howard Johnson Texarkana, responded to this review, November 4, 2013
Thank you for taking the time to send a review. I am pleased to say we are in the beginning process of renovations. Please come see the changes for yourself.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas
1 review
1 of 5 stars Reviewed July 21, 2013

When I came upon the hotel I figured out why it was so cheap. The location was where it seem to be a violent area. As I walked in to check in my lungs were filled with odor of smoke. I could not breathe due to the strong odor. I did not feel safe at the hotel because of some guest that were roaming the hallways. As I was going to lay down for a nap, I spotted stains on the sheets. When the housekeeper came to change them, she gave me an attitude saying, "I didnt clean this room so I didnt do this." She startled my niece that was with me and I was like "Ok?" The pool was very deceiving from our room. It looked very nice and cleaned from our room but when we got in it, it was a whole different story.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EileenP368, Manager at Howard Johnson Texarkana, responded to this review, November 4, 2013
Thank you for your response. I am pleased to say the hotel is currently going through renovations. We welcome you to come back and see the changes we are making.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Howard Johnson Texarkana

Address: 5401 N State Line Ave Building B, Texarkana, TX 75503
Phone Number:
Location: United States > Texas > Texarkana
Amenities:
Swimming Pool
Hotel Style:
Ranked #17 of 20 hotels in Texarkana
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Texarkana 2*
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