Myself and several other co-workers stayed there for business.
Pros - very clean hotel and adjacent to strip mall with plenty of food options and that's about it.
Cons - business center printer didn't work - out of ink and the front desk clerk didn't really car, old fashioned CRT TVs in the room (sound did not work in my room), claim to have HBO but don't, breakfast is bad.
When my co-workers I tried check out the next day we were informed "they don't give out receipts" for several resaons, the best one being that the clerk "did not know our room rate". Upon checking in we were required to intial and sign a piece of paper with our rate. I informed the clerk of this and then he said he couldn't give us a receipt because of "room incidentals." I informed the clerk we were checking out and he should reconcile our r"room incidentals" (we did not have any) now issue us the final room statements. the clerk then told me OK but he "still could not give us a reciept because we booked through orbitz." I then threatend to call my company and cancel all ou our corporate credit cards due to fraudulance. The clerk then printed out our room receipts in 30 seconds.
I informed my company and they are watching the cards for fraudulant charges. if you stay here, be aware.
- Official Description (provided by the hotel):
- New 3-story indoor corridor hotel open in January 2008! Resort style heated pool & whirlpool! ... more less
- Reservation Options:
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- Also Known As:
- Best Western Sugar Land