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“Absolutely WONDERFUL hotel and staff!!” 5 of 5 stars
Review of Sugar Land Marriott Town Square

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Sugar Land Marriott Town Square
3.5 of 5 Hotel   |   16090 City Walk, Sugar Land, TX 77479   |  
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Ranked #1 of 7 Hotels in Sugar Land
Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Absolutely WONDERFUL hotel and staff!!”
5 of 5 stars Reviewed May 20, 2013

My stay at the Sugar Land Marriott was absolutely wonderful from the moment I checked in to the moment I left. Everything from the gentlemen greeting us at the door with suggestions on where to go in town to the front desk staff who helped with all my random questions to the service staff that helped make our event such a success- Thank you! The ever presence of the management team was excellent as well- always there with a smiling face to make sure we were happy with everything and assist with any special requests. The food was fabulous and the meeting space was truly fantastic. I would highly recommend this hotel to anyone traveling to the Sugar Land area. Thank you Marriott staff for making my first stay in Texas one to remember! Everything was top notch and I can't wait to come back!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole G, Front Office Manager at Sugar Land Marriott Town Square, responded to this review, May 26, 2013
Wow, thank you for the great review on trip advisor. I am very pleased we were able to make your first stay in Texas one to remember. Thank you for the kind words about the staff.

I hope your next visit to Texas is as sweet as this one.


Thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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433 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
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English first
Atlanta, Georgia, United States
1 review
5 of 5 stars Reviewed May 20, 2013

This hotel was located in the heart of great shopping and and plenty of restaurant choices.
The staff was friendly and service exceptional!
I am coming back next month and will stay at teh property again!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey S, Public Relations Manager at Sugar Land Marriott Town Square, responded to this review, May 26, 2013
Thank you for taking the time to share your experience at the Sugar Land Marriott. Ms. Holly we look forward to having you stay with us again. I am please you had a great stay this time and I assure you the next visit will be just as great.

See ya soon!
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Portsmouth, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 20, 2013

It was an incredible stay! The location was phenomenal, but I think what really stood out for me was the professional, friendly staff. From check-in to departure, I was warmly greeted with sincere hospitality.The hotel was beautifully modeled with warm colors and inviting outlets which was key to a long day. There is a brilliant outside patio that allows one to relax by a fire pit and take in good conversation. The ambiance and atmosphere of this hotel was one for the books!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole G, Front Office Manager at Sugar Land Marriott Town Square, responded to this review, May 26, 2013
Hello, and thank you for taking the time to complete a review on trip advisor. I am so pleased your stay was incredible and we were able to provide that southern hospitality that Texas is known for. I hope you were able to enjoy the fire pit during your stay as it is one of many best features we have here at the Sugar Land Marriott. Thank you for the kind words about the staff that means alot.


Thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2013

I recently stayed at Sugar Land Marriott. The hotel is very clean and the staff is superb! I had a great experience and stay at this location. The room is very clean and quiet. I had a good view of the center from my room. This is a great location if you are traveling to the area.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike S, AGM at Sugar Land Marriott Town Square, responded to this review, May 26, 2013
Thank you for taking the time to complete a review on trip advisor. I am pleased you had a great experience here at the Sugar Land Marriott. I have to agree with you the location is great if your traveling, with so much to do all right outside the Sugar Land Marriott.

Thank you again for staying with us and we will see you soon during your next stay with us to the Sugar Land area!
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Hauppauge, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 18, 2013

Sugarland Marriott is an absolutely beautiful hotel in the best location, as soon as you walk out of the hotel lobby everything is in walking distance from a large selection of restaurants to boutiques. Unfortunately I didn't have enough time to hit them all, great reason to come back =) The banquet meals were DELICIOUS...I was there for 4 days and everyday every meal was a delicious as the one before. I can't wait to go go back!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole G, Front Office Manager at Sugar Land Marriott Town Square, responded to this review, May 26, 2013
Well thank you for all the nice words you had to say about Sugar Land Marriott. Our banquet meals are very DELICIOUS. The Executive Chef and his team do a very good job when it come to providing great meals for all of our events. I am pleased you had a great stay and sounds like it was too short which means you have to come back and do all the things you missed out on.

We look forward to seeing you again!


Thanks
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Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 18, 2013

I spent the week at this property during a company training. Escaping New Jersey for Sugar Land was exciting enough, however I didn't know just how great my experience was going to be. The meeting space was exceptionally clean and modern, as was the rest of the hotel. There is also a nice gym which I utilized each morning and a beautiful outdoor pool. The staff was very friendly and my favorite feature of the hotel was the courtyard in the center which has a very nice fireplace and couched surrounding. This was a great area to wine down in the evenings with coworkers and enjoy the great weather. I would certainly recommend and look forward to revisiting this hotel in the near future.

Room Tip: If you are able, get a view of the pool from your room!
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey S, Guest Relations Manager at Sugar Land Marriott Town Square, responded to this review, May 23, 2013
We can't thank you enough for all of your kind words! It is so great to see how well we are doing in so many areas with our guests, and this kind of valuable feedback will help us keep up how great our service truly is! I will be sure to pass your review onto the rest of our team by posting it for all to see. I too am a huge fan of our workout facility and am happy that you were able to enjoy it as well. Thank you so much for your wonderful feedback and we hope to see you again soon
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Diamond Bar, California, United States
1 review
5 of 5 stars Reviewed May 17, 2013

I had the pleasure to spend a week at the Sugarland Marriott. How absolutly amazing the staff was.. They recommended fabulous restaurants, incredible Accomodations and wonderful service. There was a fabulous Gentle man at the front desk who gave incredible service down to Storing my bag while I was in a meeting.

The Meeting rooms are incredible, as well as the food fabulous. every little thing that we needed was provided with no hassles.

I absolutly LOVE the adorable courtyrad with the fire Pit.. I truly wish I would have more time to spend there so I could really get to relax!!

Thank you Sugarland for your Fabulous Service.. I look forward to coming BACK!!!

Room Tip: I loved my room.. I had an amazing view of the City and Loved everything about it!!!
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike S, AGM at Sugar Land Marriott Town Square, responded to this review, May 26, 2013
Hello, and thank you for taking the time to complete a review on trip advisor. I am very please that we were able to provide "Fabulous Service" during your stay with us. I hope in that week while you were here that you were able to see how sweet Sugar Land is. We look forward to having you back.

Thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sugar Land Marriott Town Square

Address: 16090 City Walk, Sugar Land, TX 77479
Location: United States > Texas > Texas Gulf Coast > Sugar Land
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Sugar Land
#1 Business Hotel in Sugar Land
#1 Romantic Hotel in Sugar Land
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sugar Land Marriott Town Square 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Sugar Land Marriott Town Square Hotel Sugar Land
Marriott Sugar Land

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