This hotel is located a few blocks from the freeway in a quiet area populated by apartment complexes and light industrial.
Our king handicap room had a microwave, refrigerator, coffee and wi-fi. Not only was our room clean, but the whole hotel was exceptionally clean. The tile floors were shiny bright! The hot breakfast was a step above most comparable hotels. The especially tasty cheesy eggs were accompanied by smoky sausage, boiled eggs, waffles, yogurt, coffee, tea, bakery, orange juice, cereal and packaged oatmeal.
Fitness Center: Two out of three pieces of the equipment in the fitness center were not operational.
Though I knew the pool was not open, I stepped out the door to go peek in the window to see the pool. When I tried to get back in, my room key did not open the door. There was no way to contact the desk. I had to wait for a passerby to open the door from the inside.
Business Center: One of the two computers was set up in a German operating system. When I called that to the attention of the desk clerk, she found someone to get the computer operational in English. The other computer in the room was operating so slow that it was unusable.
There were two buckets sitting in the middle of the floor catching water leaks.
About 2:00 a.m., our sleep was interrupted by a fire alarm. As I ran down the hall towards to exit, I could smell smoke and burnt toast. The staff stated it was a false alarm.
If I'm ever in the Sugarland/Stafford area again, I will definitely rebook because of this hotel's cleanliness and quietness....(Well, quiet, except for the fire alarm :)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I'm so please you enjoyed your recent stay with us for the exception of the false alarm. It is truly our pleasure to have you stay with us. If there...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.