Stayed at this hotel for a wedding. When we departed, my wife left her favorite pillow in the room. We called the hotel and they told us they would hold it until we decided how we would like for them to ship it. I decided that it wasn't worth the effort to have them send it back to us, so I forgot it. A week later I received a call from the hotel and the lady (would love to give her name but maybe that's not a good idea) encouraged me to get on the USPS web site, get a shipping label and email it to her. I did that, and a few days later the pillow arrived.
Bottom line - this is way over and above the kind of service I would expect from any hotel, so I thought this deserved a mention.
This hotel is very clean, and in a very good location in the greater Houston metro area. The people who run this facility evidently are very proud of their hotel, and it shows.
- Official Description (provided by the hotel):
- The Residence Inn Houston Sugar Land was recently renovated to combine convenient amenities and a premier location to make it one of the top Sugar Land hotels. This pet-friendly hotel is situated off Highway 59 South, and offers easy access to Houston’s top destinations including The Galleria, Constellation Field, Sugar Land Town Square, and First Colony Mall. Business travelers also appreciate the close proximity to the offices of Yokogawa, Chevron, and Stafford Centre. Guests love to start their day off right with the complimentary breakfast buffet, and unwind at the social hour in the evenings. The renovated guest rooms are 50% larger than standard hotel rooms and offer flat-screen HD TVs, free WiFi and fully-equipped kitchens with stainless steel appliances. After a day at work or play, enjoy a game of basketball on the outdoor sport court, or take a dip in the outdoor pool. Choose the Residence Inn Houston Sugar Land and enjoy the spacious guest rooms and excellent service that make this one of the top hotels in Sugar Land. ... more less
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- Also Known As:
- Stafford Residence Inn