We have often shopped at Farpointe for many types of wine, and the guys in the bottle shop are friendly and knowledgeable. They have often offered (and we accepted) the "instant chiller" they have on premises to chill down a bottle of champagne/dessert or white when we were bringing it immediately to an event. The prices are mostly reasonable, and they offer a purchase discount on a case or more. It is fun to do some tastings with them when they have bottles open on the weekends inside the store.
The wine bar is a different story. We have tried it few times now - once for a glass or two with friends, sometimes for a special tasting being offered, and three or four times to do flight tastings. The staff here has no knowledge of wine whatsoever. They are not friendly (to us and our friends at least), and we often find ourselves sitting for long stretches of time with no wine and/or no food. I believe there must be a group of locals who come here often and/or are friends of the staff, because the staff almost always spends all their time, attention and pours at one table. In one instance, we noticed flights being generously poured at the table next to us with lots of chatty banter, but when we finally got the staff's attention, we barely got the name of the wine and the standard stopper pour.
I am saddened by this service every time we go because we REALLY want to like this wine bar. They often have interesting wines on the pour list (And yes, for those concerned about my wine-snobbery knowledge level, I DO know something about wine - we used to live in the Napa Valley), it is really close to our home and we love the guys next door. Please, please get some knowledgable, friendly staff for the wine-bar.
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