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Americas Best Value Inn & Suites Casa Bella Hotel: Traveler Reviews

2.0 of 5
5601 Padre Blvd, South Padre Island, TX 78597 (Formerly Casa Bella Resort Hotel)
Hotel amenities
Americas Best Value Inn & Suites Casa Bella Hotel
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32 reviews from our community

    Trip type
Traveler rating
    1
    4
    3
    8
    16
Date Rating
Edinburg
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 25, 2012

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with Easytobook.com

Ask Richard C about Americas Best Value Inn & Suites Casa Bella Hotel
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Tyler, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Enjoyed my Stay and Will Stay Again”
5 of 5 stars Reviewed March 16, 2012

I stayed here for a week during the off season, Feb 2012. The weekly rate was the best Ive ever had and the staff was friendly and helpful. My room was very clean and the bed was comfortable. I had a wonderful time and I will stay there again.

  • Stayed February 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask CanoeClubscom about Americas Best Value Inn & Suites Casa Bella Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 helpful votes 5 helpful votes
“Do not stop keep driving!”
1 of 5 stars Reviewed May 30, 2011 via mobile

We drive into the hotel on a jam packed memorial day weekend and they're empty... That's weird, this is why. We got our room keys and headed up to the room and smack!! You are hit my a moldy wet smelling room. Hearing how bad the reviews were of the managers charging people for dirty rooms an towels( you even sign a rental agreement on this) I decided to take pictures of everything dirty or wrong with the room here's what I found... Dirty towels, only a bar of soap no toiletries ( thank god we packed our own) the lamp shades had an inch of dust and dirt on them, marker/paint/scuffs and marks all over the walls, dirty severely stained desk chair, and a spit ball on our wall... The place looks nothing like the pictures they show, there was no breakfast, far from the beach. The next two nights we stayed at suites and sunchase and it was amazing!!! A bit more expensive but very nice staff , rooms, and beds! If you see this hotel please save yourself and keep driving...

  • Stayed May 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
Ask Toney0107 about Americas Best Value Inn & Suites Casa Bella Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rubenreyes, Manager at Americas Best Value Inn & Suites Casa Bella Hotel, responded to this review
June 24, 2011
I am so sorry to see that you did not enjoy your stay, I have looked at the issues that you mentioned and have met with my staff, and have made sure that they have been resolved. I hope that you stay with us again so that we may show you what true guest service is all about.

Thank You

Ernest
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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5 helpful votes 5 helpful votes
“Lesson Learned, run away!”
2 of 5 stars Reviewed March 20, 2011

We made the mistake of not booking soon enough to come down here, found a room, would have been better if we had not. The room ad no amenities except soap, threadbare towels and shampoo in a "ketchup" pack. Security is good, but it would be nice if they told you up front that the room will not be serviced during the stay except for towels.

Plan ahead and stay somewhere else.

  • Stayed March 2011, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
See 2 more reviews by Treytw for South Padre Island
Ask Treytw about Americas Best Value Inn & Suites Casa Bella Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rubenreyes, Manager at Americas Best Value Inn & Suites Casa Bella Hotel, responded to this review
June 24, 2011
I am so sorry to see that you did not enjoy your stay, we have looked at the issues that you mentioned have retrained our staff so that no one ever...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bad Pyrmont, Germany
Top Contributor
79 reviews 79 reviews
40 hotel reviews
Reviews in 43 cities Reviews in 43 cities
27 helpful votes 27 helpful votes
“Disappointing”
2 of 5 stars Reviewed March 2, 2011

When we arrived we were told that breakfast would be from 8 to 10 the next morning. Then we found the office was closed from about 7pm that night to 9am the next morning. Thanks to the house keeper we got breakfast at 8.50 am. The rooms are dark and not very inviting. There were no hair dryers and out of 3 rooms 1 had a coffee machine. The location is ok, not too far from the convention and birding center and one can walk to a couple of restaurants.

  • Stayed February 2011, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
See 7 more reviews by dasreiseteam for South Padre Island
Ask dasreiseteam about Americas Best Value Inn & Suites Casa Bella Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rubenreyes, Manager at Americas Best Value Inn & Suites Casa Bella Hotel, responded to this review
June 24, 2011
I am so sorry to see that you did not enjoy your stay, I have looked at the issues that you mentioned and have met with my staff, we will always make sure that Breakfast is served on time, and that all our our guests are met with welcomed open arms. I hope that you stay with us again so that we may show you what true guest service is all about.

Thank You

Ernest
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Americas Best Value Inn & Suites Casa Bella Hotel

Also Known As:
Americas Best Value Inn And Suites Casa Bella Hotel
Americas Best Value Inn And Suites Casa Bella Hotel South Padre Island
Casa Bella Hotel
Hotel Casa Bella
Address: 5601 Padre Blvd, South Padre Island, TX 78597 (Formerly Casa Bella Resort Hotel)
Region: United States > Texas > Texas Gulf Coast > South Padre Island
Amenities:
Business Center Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 33 hotels in South Padre Island
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Americas Best Value Inn and Suites Casa Bella Resort, the newest resort hotel on South Padre Island, is located on the water channel. It is our goal to provide quality, affordable, and unforgettable accommodations during your stay. Our Mediterranean-style courtyard features a swimming pool with ever-changing tinted lights, a relaxing hot tub, beautiful landscaping surrounded by romantic balconies with palm trees that sway in the breeze. Our lovely rooms come either with one king and two queen beds, desk & chair, microwaves, refrigerators, and twin sofa sleepers. Be sure to ask for the hot tub room which sports a king size bed and a separate Jacuzzi tub. ... more   less 
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