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“Neat, clean and has a courteous and helpful staff” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites- South Padre Island

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Holiday Inn Express Hotel & Suites- South Padre Island
2.5 of 5 Hotel   |   6502 Padre Blvd., South Padre Island, TX 78597   |  
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San Antonio, Texas
1 review
“Neat, clean and has a courteous and helpful staff”
5 of 5 stars Reviewed December 29, 2012

My husband and I stayed at this hotel in early December. We traveled to SPI for a family get-together and stayed at this hotel because we had previously stayed here and found it to be a great value and very clean.
During all the family activities, the staff was very friendly and helpful in finding activities for everyone to enjoy. Among the 30 family members that stayed here, everyone would comment about how excellent the accommodations were.
Keep up the good work, we will be back. Excellent service, very clean, great decor and great breakfast!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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187 people have reviewed this hotel

Traveler rating
    94
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    27
    7
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See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
Wichita, Kansas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 27, 2012

My husband and I stayed here August 8 and 9, 2012. After running into all the other three hotel messes there in South Padre we were very glad to find a hotle that was Clean, had Honest managers.Even though the head manager was sick at home with the flu, when we had a question that couldn't be answered she talked with me on the phone, now that's pleasing your customers.This hotel saved South Padre reputation hotel wise for us and we had a lovely stay there and really enjoyed the beach. When we return this will be our choice of hotel to stay in! Thanks Hoilday inn for the save!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed November 26, 2012 via mobile

We stayed here only because of my husbands corporate discount thru his work and I can tell you we'll never stay here again, we had a HUGE roach in our bathroom, ppl stomping on the floor upstairs constantly, we were even told we couldn't have breakfast one morning because their pancake machine broke down and went over their 9:30 cutoff time... ridiculous.... the price was ONLY comparable with his discount, we won't be staying here again

  • Stayed November 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites- South Padre Island, responded to this review, December 9, 2012
Dear PinkGlamPixie,

Thank you for taking the time to write us a review. I want to assure you that our hotel is proud of its level of service, cleanliness, and quality of its product. I am sorry to read that you did not enjoy your overall stay with us especially with the room accommodations received and noise levels at the hotel. We will use your comments to improve our efforts.

Once again, many thanks for your feedback.

Sincerely,

Pam G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston
Top Contributor
50 reviews 50 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 26, 2012

I got a great deal on a suite (I use this word loosely and will explain later) for four nights over Thanksgiving--only about $100 a night--for my family of five. As reviews indicated, the location was a short walk from the beach, so no problem there. And I can't complain about the price. I can complain, however, about the fact that one of only two elevators was broken during our entire stay, so it took us a very long time to check out on Sunday. In addition, what HIE calls a suite is really just one large room. We had to turn the air all the way down to 65 to get the other end of the room cool enough, and the only tv was on the bedroom end of the room, which meant that when you were sitting on the couch you were a long way from the tv. I'm not a big fan of the HIE breakfast, but it was fine. Coffee is always too weak. Whoever slept on the pull-out couch had a rough night's sleep, as there was very little padding covering the springs.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville,Oh
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 23, 2012

The explain the title, my wife just returned from a 9 day 4000 mile driving trip from home to SPI and back. We decided to stay exclusively at Holiday Inn properties to accumulate club points.
Needles to say, we did not enjoy this property at all. First, I booked 3 rooms for us and family, called specifically to the hotel prior to arrival to make sure my brother inlaw could check in under his own name when he arrived first. Well the staff on duty completely botched this up, and would not let them check until we arrived. Secondly, There was some sort of church youth conference group staying at the hotel, thousands of pre pubescent, hormone enraged running the hotel day and night, impossible to relax. The breakfast, besides being overran with the above every morning was not even close to the standards of the other 7 HI properties we stayed at. The orange juice was sour one morning.
Finally. the water in the pool was terribly cold, it was 88 while we were there, but the pool was awful.
We chose this hotel because of reviews as well as our rewards account, but quite frankly if this is the best SPI has to offer, it is an island sorely lacking of any decent accomodations.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abilene, Texas
1 review
5 of 5 stars Reviewed October 16, 2012

My stay was great! The staff were very friendly, and attentive to our needs.The rooms are clean. plenty of room very cozy and comfertable. it is walking distance to the beach. I highly recomend Holiday inn Express and I plan on staying there again.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 26, 2012

After our stay in this hotel I have some mixed feelings.
Rooms are spacious and clean , free breakfast was also OK.
Nicely decorated lobby and helpful staff at the reception.
Swimming pool and hot tub were also good. It did not bother us to walk to the beach several minutes.
My major complain is that the ceiling isolation system of the hotel building is bad.
You can perfectly well hear the footsteps of the guests who stays at the upper floor.
Since our upper neighbors did not went to bed late , we could hear them
till 2 am. The room was cleaned well, however, several times they forgot to provide
bath towels , so I had to request them.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Hotel & Suites- South Padre Island

Address: 6502 Padre Blvd., South Padre Island, TX 78597
Phone Number:
Location: United States > Texas > Texas Gulf Coast > South Padre Island
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in South Padre Island
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites- South Padre Island 2.5*
Official Description (provided by the hotel):
South Padre Island's newest and finest hotel, the Holiday Inn Express Hotel & Suites, invites you to travel Mexico & Texas in ONE VACATION to South Padre. You'll experience the white sand beaches and crystal blue waters of the Gulf of Mexico. As you enter our lobby, you will be immersed in tropical elegance. Check in will be a breeze as you and your family escape into our sea life - a 500 gallon aquarium. All our oversized rooms come with spectacular views of Laguna Madre Bay, Gulf of Mexico or our tropical poolside. If you're here for business, relax - we offer free wireless Internet in all public areas and high speed Internet access in every room as well as a complimentary full service business center. For the ultimate in convenience, all rooms have micro-fridges, coffee makers, dataport speaker phones and state-of-the art on demand movies/music and video games. Thanks to the latest technology, on demand movies can be paused/rewound so you'll never miss an important phone call. We are across the street from the Convention Center and close to championship golf, nightclubs, shopping centers and a variety of eateries. Visit Sea Turtle, Inc. or spend the day at Schlitterbahn Beach Water Park. The beach is just a short walk from your room where you can participate in deep sea fishing, horseback riding, parasailing, jet skiing or a local favorite - barbecuing on the beach. We are the perfect tropical getaway whether you're here for business or pleasure. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites- South Padre Island
Holiday Inn South Padre Island
South Padre Island Holiday Inn

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