Booked this resort for 2 nights over the telephone. The representative said my total price included 2 adults and a child with the waterpark admission included. I received an email confirming my reaervation stating so. When I arrived to check in, the front desk wanted to charge me double. Supposedly, the rep on the phone gave me the price for one adult and not 2. My email read 2 adults. After the front desk consulted their supervisor, the original price I was given was honored. This resort is overpriced. The woodwork throughout the resort is beautiful. The elevator took forever to go up and down. The room was spacious enough except for the restroom. Restroom was extremely small. I am petite and even I had a hard time fitting and changing in the restroom. At check out I was charged $4 for a bottle water in the room that I never touched. The front desk didn't want to deal with me for $4 so they credited me the amount back. Waterpark is nice. Will visit the waterpark again but will not be staying at the resort!
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