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“UGH - First time I've complained in maybe 50-100 motel stays” 1 of 5 stars
Review of Blue Bay Inn & Suites

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Blue Bay Inn & Suites
2.5 of 5 Hotel   |   901 Padre Blvd., South Padre Island, TX 78597   |  
Hotel amenities
Ranked #22 of 33 Hotels in South Padre Island
A TripAdvisor Member
“UGH - First time I've complained in maybe 50-100 motel stays”
1 of 5 stars Reviewed January 10, 2006

I stay in a lot of Choice Hotels properties, being a shareholder. I've probably been in 50+ Comfort Inns and Quality Inns (similar brands) over the last 7-8 years, so I'm familiar with its standards.
This was the first hotel that ever motivated me to complain to Choice Hotels (it took a while, but they finally offered to comp me a night).
Staff was rude at worst, perfunctory at best.
Housekeeping skipped our room one day.
They skipped our room the next day too! And we have a sneaking suspicion, and some logical inferences, that management did this on purpose because we complained about the first day.
Ants in the room - bed, sofa.
Breakfast "room" is a little nook - definitely not up to the brand's standards.
Staff's kids seem to play right in front of the entrance, and hang out behind the front desk. I prefer to deal with adults who keep their brats out of sight.
I think Choice does a good job of kicking out franchisees who don't measure up. Hopefully this hotel will be going independent, if not out of business entirely, very soon.

  • Stayed November 2005
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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68 reviews from our community

Traveler rating
    8
    19
    12
    5
    24
See reviews for
14
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2
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
A TripAdvisor Member
1 of 5 stars Reviewed October 28, 2005

Security treat the guests like children. Employees were rude. The fridges freeze everything.

  • Stayed March 2004
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, TX
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 8, 2005

We stayed at the Quality Inn on S. Padre for two nights during a recent fishing trip. The room was nice with two double beds and clean. I paid $118 total for two nights (includes all taxes and charges) through expedia. Our room had complimentary high-speed internet access (not wireless). Wireless Internet access was only provided in the lobby. Bathroom was clean and sufficient. Overall, it was a nice clean hotel and I would stay there again.

Things they could have improved on:

1) The complimentary breakfast was below par for this type of hotel. I drank the juice and coffee and had Cherios. The donuts were bad. I also had toast. Those were about the only options.
2) The AC was off when we entered the room (late-August), so it was about 100 degrees. But it cooled off in a couple of hours.

Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Top Contributor
86 reviews 86 reviews
37 hotel reviews
Reviews in 35 cities Reviews in 35 cities
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed July 28, 2005

I took a group to this hotel and found it be a great find considering the cost of nearby hotels, you can not beat the average cost per room of $110 in the middle of summer. The facility itself is bright, airy, and clean. The whole ground level floor is tiled which is great considering the salt, sand, and water that comes through the doors each day from people.
I would certainly recommend the rooms that face the marina and pool due to the balconies and the pleasant view. The rooms themselves are very spacious and some of the most comfortable beds I have slept in for a chain hotel. The room I stayed in on the fourth floor had a safe and refigerator as well which was a nice bonus.
The huge breakfast room on the fourth floor with balcony seating was certainly more appealing than the actual breakfast but it got the job done. The location itself is very easy to find but will require a walk to the beach. We were very pleased with the pool and outdoor hot tub as well as the showers to come back to after swimming in the ocean.
Finally, I can not say enough at how helpful the staff was concerning good places to eat on the island or assisting us with extra towels or other needs. I would recommend others to stay at the Quality Inn and would myself again on another visit.

Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 stars Reviewed June 15, 2005

Picked this hotel due to website description. Most, not all front desk people were rude. Hotel appeared to still have damage from spring break (which was 3 months ago). Door to room wouldn't close right. Stains all over the carpets in room and hallways. Headboard to bed was not attached and banged against wall everytime you sat or laid on the bed. Room had a very strange odor. Room was bigger than most hotel rooms. If this hotel would take a little pride in its indoor appearance I probably would have had a different opinion. Just a note, getting into and out of the parking lot is a nightmare.

  • Stayed June 2005
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
1 of 5 stars Reviewed August 16, 2004

This was our first trip to South Padre Island, we chose this property based on hotel web site description: “new”, “luxurious”, a “resort community” with “extensive amenities” and “expanded continental breakfast”. Not a bad choice for a site-unseen first experience, we thought. We drove 6 hours, arrived after 1am and, for almost $100 per night, our non-smoking king suite “resort” experience included the following (in chronological order):

Room door wide open (no, we’re not kidding!)
Room number in hallway missing (desk clerk didn’t bother to tell us this until we called to find out if we had the right room)
Room numbers on both in-room phones were wrong (phones belonged in other rooms)

Ripped and frayed carpet with caked-on grime looked 15 years old (you wouldn’t want to walk around without shoes on)

Dark room with poor room lighting
Old cigarette smoke smell (found ash trays in the desk in our non-smoking room)

Dirty counter tops, table tops, etc.
Paper-thin walls (heard every word of conversation in neighboring room)

“Expanded Continental Breakfast” consisted of coffee, juice, dry cereal, toast and toaster waffles

Disinterested staff (check out clerk was busy on long distance call, apparently to a friend overseas…)

Hotel website claims “Our unique resort community will envelop you, impress you, and beckon you back again and again.” Don’t bet on it, Choice Hotels.

Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, TX
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 14, 2004

We switched hotels on our last 2 nights at South Padre Island because the rates at the other hotel were raised outrageously. When we arrived, we were greeted pleasantly. The hotel was clean, smelled great, the room was kind of small and the water pressure was a little low, but it was okay. I would definitely stay here again just because of the way the folks here treated us. An extremely friendly staff. The pool was never crowded - the kids loved that, we were not rushed when we used the hotels laundry facilities. And it was nice and quiet. A great location.

  • Stayed June 2004
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Blue Bay Inn & Suites

Address: 901 Padre Blvd., South Padre Island, TX 78597
Location: United States > Texas > Texas Gulf Coast > South Padre Island
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 33 Hotels in South Padre Island
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Blue Bay Inn & Suites 2.5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Blue Bay Hotel South Padre Island
Blue Bay Inn And Suites
Knights Inn South Padre Island
Bayview Hotel South Padre Island

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