I had a hard time adjusting to wall-to-wall tile floors but that is to be expected on the island in case of hurricane's &/or messy beach feet. We had 3 people in our room, one king bed and there was supposed to be a hide-a-bed sofa. When my friends arrived, the sofa was broken so they asked to have it removed and brought in a roll-away for me. Neither the king mattress or roll-away mattress were good. You could feel the springs no matter how you slept. Wi-Fi was hit & miss...mostly miss. If you are a business traveler, don't depend on this to get your work done. It is possible that the concrete structure of the hotel hindered the wi-fi but I'm not really sure. One person went to talk to the manager about it and his response was "no one else has complained" ... he did nothing, offered no advice on how to make it work better. Breakfast consisted of watered down OJ, Texas shaped waffles, stale cereal (may be the extreme humidity on the island), yogurt and excellent Super 8 cinnamon rolls. As far as cleanliness goes, I'd say there was very little cleaning going on during the day. One of our travelers was there while it was being done and witnessed her taking one of our dirty towels, wrapping it around a mop and attempting to "mop" the floor. I understand not picking up our sink items to clean but it never appeared that the basin or the tub were cleaned while we were there. The tub drain was FULL of hair and caused the tub to fill with water while showering...when I cleaned some of it out, I can assure you it was not any of our traveler's hair. The shower water got really hot if you give the first shower a minute to warm up...however, the water pressure was non-existent. The sink is separate from the toilet & bathtub which makes it nice when several people are getting ready. The A/C in our room was about 3 feet from a glass brick 1/2 wall. This prevented the AC from reaching the far corner and couldn't be felt by the sink area either. Luckily, someone in our group brought a fan and it helped a lot. The employee's I encountered were all friendly. We never had to ask for extra towels, they were always well stocked. The King size "suite" had a lot of space in it. I agree with another reviewer...we got what we paid for and I will definitely pay more next time to stay in a somewhat nicer hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.