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“relaxing offseason getaway” 4 of 5 stars
Review of Pearl South Padre

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Pearl South Padre
3.5 of 5 Hotel   |   310 Padre Boulevard, South Padre Island, TX 78597 (Formerly Sheraton South Padre Island Beach Hotel)   |  
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Texas, United States
1 review
1 helpful vote 1 helpful vote
“relaxing offseason getaway”
4 of 5 stars Reviewed November 12, 2013

We went in the offseason (early November). The hotel and beach were virtually empty and the weather was ideal. Front desk staff were not particularly friendly, welcoming, or knowlegeable, though gift shop and restaurant staff were good. Great location on the beach. Room faced angled toward ocean with clear ocean view from the balcony.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marisa C, Director of Sales at Pearl South Padre, responded to this review, December 2, 2013
Thank you for your feedback. We are pleased that you enjoyed the view from our facility. We continue to train our staff and improve our level of service to better serve you. We hope that you give us the opportunity to redeem ourselves on your next visit to South Padre Island.
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791 reviews from our community

Traveler rating
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    76
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
McAllen, United States
1 review
5 of 5 stars Reviewed November 8, 2013

I reseved a room for handicap w/ roll-in shower because my husband is disabled, the room was not available but we were immediately upgraded to a condo for the same price which was a very pleasant surprise. We were pleased. The breakfast vouchers covered a very large selection to chose from.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marisa C, Director of Sales at Pearl South Padre, responded to this review, December 2, 2013
Thank you for your feedback. We are glad you were pleased with your stay here at our Beach resort. I apologize that we did not have the room you reserved, but i am glad that our staff were able to accommodate you the best that we could. We are very proud and honored to have great staff that takes excellent care and is here to serve our guests. We hope that we continue to be your choice hotel when making your next getaway.
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Joplin MO, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 3, 2013

We liked the hotel, the pool area, proximity to beach, and the fact they have a restaurant on site. The room was a little small but had a great view from the balcony. There also wasn't a microwave or easy chair. Otherwise we liked the room and the comfortable beds.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marisa C, Guest Relations Manager at Pearl South Padre, responded to this review, November 4, 2013
Thank you for your feedback during your recent stay. We are very pleased to hear you liked our Ocean Front Hotel, our pool and the Beachside Bar and Grille Restaurant that has a spectacular view of the Gulf. All of rooms and condos have their our private balcony to enjoy the view and relax. I highly recommend you try out our one or two bedroom condos that very spacious with a full kitchen, dining and living area. Please feel free to contact our Guest Services at any time to request a microwave upon request. Our property continues to make improvement to better serve you. We want to continue to be your choice hotel and our staff and management team would love to see you again on your next getaway.

Executive Office
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Weslaco, United States
1 review
3 of 5 stars Reviewed November 1, 2013

The staff and service were great. Bed was a little too firm for my husband and I, but to each his own on that one! The room felt stuffy and humid, and the bathroom showed signs of mold, and some spots looked painted over. Also, the opposite side of the shower wall (in the room, by the bed) looked like it was caving in or something. The wall outlet was all crooked. It was alright, good drinks, good service, just an old building.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marisa C, Guest Relations Manager at Pearl South Padre, responded to this review, November 4, 2013
Thank you comments of your recent stay with us. Our Staff and Management take great pride in serving each and every guest. We sincerely apologize for your inconvenience you experienced with your room. We are very lucky to have a wonderful beautiful Ocean Front Property but sometimes can be a challenge due to the environment. Our Engineering & Housekeeping Departments are currently working on a Preventive Care Program for all rooms. We value your feedback as it will help us to improve our hotel and we hope you give us the opportunity to exceed your expectations on your next visit to South Padre Island.

Executive Office
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A TripAdvisor Member
5 of 5 stars Reviewed October 29, 2013

The Pearl is just that - a gem. You feel valued and you receive great value for the stay. You don't have to leave the country to have a high-class resort mini-vacation at a very affordable rate. Give this place a try and you'll be returning.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marisa C, Guest Relations Manager at Pearl South Padre, responded to this review, October 31, 2013
We are so happy to hear we exceeded your expectations during your stay. Our wonderful staff will go out of their way to assist you in any way. We continue to improve our property and we want to your choice hotel when planning your next getaway for a relaxing experience.

Executive Office
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Chicago, United States
1 review
5 of 5 stars Reviewed October 28, 2013

One of my and my wife favorite places to vacation and get a break from the Chicago city noise and cold weather. They keep the Hotel very clean. The pool area is great with easy access to the Gulf beach. The service is great the staff is very friendly especially in the Beachside side Bar & Grille. The Friday night seafood buffet and Sunday morning Brunch is a must. AWESOME! This was our second stay. My older two sons came along this time. They also enjoyed there stay and commented on what a nice place it was.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marisa C, Guest Relations Manager at Pearl South Padre, responded to this review, October 30, 2013
Thank you very much for sharing your experience with us. We continue to improve our level of service and our Housekeeping Department takes pride in keeping our property clean. We are so happy to hear you continue to stay with us for a second time at the Pearl and enjoy the delicious Friday Night Seafood Buffet and the Sunday Champagne Brunch in our Beachside Bar and Grille Restaurant. We hope that you and your family continue to make South Padre Island your vacation destination and be your choice hotel.

Executive Office
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McAllen, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 27, 2013

The Pearl is beautiful. Staff extremely professional and went out of their way to make sure everything was to our liking. Friday night seafood buffet...Superb! Location is wonderful. Pool area is great, separate pools for families, and couples. Also a Kiddie Pool.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marisa C, Guest Relations Manager at Pearl South Padre, responded to this review, October 29, 2013
Thank you so much for taking the time to write such nice review. We are very proud and honored to have great staff that takes excellent care and is here to serve our guests. Our Food & Beverage Director will be delighted to hear you enjoyed the Legendary Friday Night Seafood Buffet in our Ocean Front Beachside Bar & Grille Restaurant. It is great to hear you enjoyed our fabulous pool and the Kiddie Pool with your family. We hope that you continue to be your choice Hotel when making your vacation plans.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pearl South Padre

Address: 310 Padre Boulevard, South Padre Island, TX 78597 (Formerly Sheraton South Padre Island Beach Hotel)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > South Padre Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in South Padre Island
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Pearl South Padre 3.5*
Number of rooms: 250
Official Description (provided by the hotel):
Nestled on the island's southern tip, the Pearl South Padre is a premier oceanfront resort for families and couples who want to experience tranquil views and soft sand beaches in South Texas. Warm rays of sunshine and tropical breezes await your arrival. From the moment you drive down the palm tree lined brick road and discover our lush landscaping and pristine beaches, you'll know why the Pearl South Padre is South Texas' "Best on the Beach" resort destination. ... more   less 
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Also Known As:
Pearl South Padre Hotel South Padre Island
South Padre Island Sheraton
Sheraton South Padre Island

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