As many others have reviewed the grounds are beautiful and we had a deluxe ocean view suite which actually was in a separate building. Weather was not good - cold and rainy so being in this building which was not connected to the hotel and had to walk outside was challenging. The check in process was not happy with as the girl was training a person and was more interested in that task then helping us and giving us information, I had to keep asking her questions. Our room had a great view but definitely in need of update - tarnished mirror in bathroom - bad wood work - you could see nails in the wall with no pictures - the worst part was the shower - it went from hot to cold in the blink of an eye - very uncomfortable. Our toilet would run suddenly and then stop running which was annoying in the middle of the night, the day we departed it broke totally. I thought housekeeping was terrible- never came to our room until late like 3-4PM just when we wanted to rest and get ready for dinner, left cleaning supplies in our room and Never replaced any of the bath amenities like body lotion etc. I could see that the room was really not cleaned well. Pros to this hotel were the location in the center of everything, right on a beautiful beach, plenty of free parking and a wonderful bar/lounge with live bands. Cons outdated need renovation to rooms, poor housekeeping, and personnel not very friendly including restaurant staff, people just working with no interaction what so ever with guests.
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- Also Known As:
- Isla Grand Beach Hotel South Padre Island
- Hotel Isla Grand Beach
- Radisson South Padre Island