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“A Resort? Really!!!” 2 of 5 stars
Review of Isla Grand Beach Resort

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Isla Grand Beach Resort
3.0 of 5 Resort   |   500 Padre Blvd, South Padre Island, TX 78597   |  
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Hotel amenities
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Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“A Resort? Really!!!”
2 of 5 stars Reviewed July 8, 2013 via mobile

Location on the beach was the best! The rooms online showed to be luxury with a luxury price $$$$ but not the case. It was more of what a motel 8 or 6 is but costs $$$$. Dead roach on carpet, dirty bath cloth in shower, tv that could not watch bc of the discoloration in the pigments, carpet that must have been the original. The resort is pet friendly... However when owners left their doggies in room all day or for late dinner all you got was barking. The food was good, highly recommend the burgers by the pool. Speaking of pool found all kinds of things like a crab at the bottom, empty bear can and all the used floaters people disregarded. Just disappointed for what the online photos and description was compared to what you got plus outrageous price. Resort Really?

  • Stayed July 2013
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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506 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Cypress, Texas, United States
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed July 7, 2013

After spending four days at the Isla Grand Beach Resort, one thing is apparent, their website tells a story of a Great Luxury Hotel on the Island, instead, it is a step up from a two star hotel. The rooms need a major upgrade, it reminds me of a room from the 1980's full of mildew. The A/C never cooled the room, even when we called maintenance there was nothing they could do. We requested an extra pillow, and was told no. The internet at the hotel seemed to be as fast as dial up. The pool and the beach were great, fantastic location for everything.
I never wrote a negative review, but this hotel should be a last resort, literally!
The people that worked at the hotel were great and worked with what they have, unfortunately it needs a massive renovation.

Room Tip: Make sure you ask for a room with central air.
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  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
1 review
4 of 5 stars Reviewed July 6, 2013

The Isla Grand is a beautiful place to stay. As a hotel it has everything that you could want. There was one thing that bothered me and that was no Continental Breakfast and was a little over priced. I was totally satisfied with the stay though. It was a very relaxed atmosphere with friendly people all around.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richardson, Texas, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 6, 2013

Family vacation that was enjoyed by all. Pool and beach facilities are great and enjoyed by kids and adults. Housekeeping services were excellent. Food and drinks good and a wonderful view of the Gulf.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 26, 2013

Our First stay was Really nice being the off season and everything was Great, including the Resaurant which has the best Omelette Island.
Our second visit was even better, Bar By the pool was nice, the Quarterdeck Sport Bar had a Great Band, and we were able to watch the Spurs game with good attention from the wait staff.
and George at the Front desk was very accommodating when we requested a room change for beach access.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 25, 2013

The hostess in the Windjammer Cafe was HORRIBLE! Not sure of her name, but she was somewhat young, wore a messy gross bun everyday and acted SOOO rude I will never be back! While taking a picture of my kid, she put down the menus (She was standing at the hostess stand looking at us) came over, used her foot to kick a plant in front of my daughter and walked away! We never moved/even noticed the plant so I'm not sure what that was all about! The room was pretty dirty too... pieces of paper and hair in the bathroom on the floor(obviously it wasn't swept) and the mattress cover had poop or something on it. We had to wait 45 min past the time our room should have been ready so I would have assumed it to be exceptionally clean... Room service (the HOSTESS girl answers the phone too for room service) took our order (was completely snotty about it) and then 45 min later when i called to see where it was, she got mad and said i'll call you back and hung up...never called back so the manager got a call, which he was very very nice (all of management is, poor guys have to deal with crappy staff i guess and are used to it!) the rest of the staff is pretty upset to have to deal with people, not sure why they want to work with the public?!?!

Room Tip: the rooms are dated, but the whole island seems to be really dated. serves it prupose though, especi...
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  • Stayed May 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 24, 2013

We enjoyed our condo at the resort! The resort is over priced, the food a little dry, and over cooked, the maintenance people a little upset if you went inside to order food while wet, but you couldn't do it outside either, not a good experience. The security (JERK) at the pool is another story. Because of him we will never stay at this resort again.

Room Tip: Another hotel, The Pearl is next door.
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  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Isla Grand Beach Resort

Address: 500 Padre Blvd, South Padre Island, TX 78597
Phone Number:
Location: United States > Texas > Texas Gulf Coast > South Padre Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in South Padre Island
#4 On the Beach Hotel in South Padre Island
Price Range (Based on Average Rates): $
Hotel Class:3 star — Isla Grand Beach Resort 3*
Number of rooms: 187
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Also Known As:
Isla Grand Beach Hotel South Padre Island
Hotel Isla Grand Beach
Radisson South Padre Island

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