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“Awesome location but interiors need work” 3 of 5 stars
Review of Isla Grand Beach Resort

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Isla Grand Beach Resort
3.0 of 5 Resort   |   500 Padre Blvd, South Padre Island, TX 78597   |  
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Hotel amenities
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Stay and Play Package
Ranked #13 of 33 hotels in South Padre Island
Texas
Top Contributor
56 reviews 56 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
45 helpful votes 45 helpful votes
“Awesome location but interiors need work”
3 of 5 stars Reviewed March 14, 2013

Isla Grand has a lovely location right on the beach on South Padre Island. The grounds are lovely, with two pools and two sets of tennis courts right on the beach. There isn't much to dislike about the location. The rooms, though, are another matter entirely. This property, a former Radisson, is sorely neglected on the inside. The rooms are shabby and out of date with a mustiness that no amount of Febreeze can dispel. The air conditioner in the unit I was assigned was on its last legs and struggled just to remove humidity from the air. Cooling? Forget it. You can get good deals here, and if you're not particular about room quality you'll be fine. If you're sensitive to smells and need a decent mattress and air conditioning you'd do better elsewhere.

Room Tip: There are about 16 rooms right on the beach. Ask for one.
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
islagrand, General Manager at Isla Grand Beach Resort, responded to this review, April 3, 2013
Thank you for taking the time to inform us on your stay. I want to apologize that you weren't completely satisfied. We have certain number of rooms still pending thier remodel so we can completely have our property completed. We are here to ensure all of our guests enjoy their stay and we hope we can service you on our next trip to South Padre Island.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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344 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Oxford, Ohio
1 review
1 of 5 stars Reviewed March 14, 2013

Stayed here for a week. Terrible front desk curiosity, security guards are rude as any security guards i have ever met. Have never been treated as poorly as I have at this hotel in my life. The worst and most terrible hospitality I have ever dealt with of any hotel I have ever stayed at. I know its a big spring break spot but as one of the few people that actually post on this I wouldn't, and will never stay here again. I will never recommend this to anyone, let alone even mention it to anyone trying to stay in south padre island. The best part of this joke of a hotel is the elevator guides that sit in the elevator all day. Worst hotel experience of my life

Room Tip: If you are not staying with grown adults do not even consider staying here as they treat you like se...
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  • Stayed March 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
islagrand, General Manager at Isla Grand Beach Resort, responded to this review, April 3, 2013
I would like to thank you for taking the time out to post a review. All of your concerns will be looked into and we apologize that you didn't have a great stay. Again thank you for your review and I hope you enjoyed the rest of your trip to South Padre Island.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 8, 2013

A group of my friends and I went down to South Padre for our spring break at the beginning of March. It was a great place for college spring break; lots of people, great bars/clubs, and really nice locals who'll help you find the hidden places the locals love. However, the front desk service at the hotel was absolutely terrible. They were rude, short, and very dismissive. One of our friends was unable to come at the last minute, and at one point the staff told us we would not be able to get in to our room if she didn't come. Also, checkout took an hour and a half so be prepared to wait if you're there for spring break. Overall the hotel was average but the atmosphere was insanely fun.

Room Tip: The condos in the Towers are the best for large groups.
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  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
islagrand, General Manager at Isla Grand Beach Resort, responded to this review, April 3, 2013
Thank you for your review. I will be addressing your concerns with our staff. We here at the Isla Grand Beach Resort want to ensure that all of our guests enjoy not only their room but their entire stay. We look forward to servicing you again in the near future. We hope you enjoyed Spring Break On South Padre Island.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mission, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 25, 2013

Have never stayed at this hotel but had always heard good things about it. I was so very dissapointed when I walked into the three bedroom we got. I felt as if I had walked backed into the 70's. The comforters were dreadful flowery and so old. The bed so stiff. The rooms smelled old. The TV's in the room are the huge fat old Tv's. The furniture is so so old worn and scratched. The view from the balcony was the black roof top from the rest of the hotel. I will tell you what the room was so bad I opted to go sleep at a friends home. Two other couples were with us that night and they shared the same experience about their room as well. I understand this place charges crazy high rates during the summer, they really need to update their rooms and make it worth while. My room number was 301, warning..............pretty bad, won't ever stay there again nor recommend

Room Tip: sure wish I could have taken photos to share
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  • Stayed February 2013, traveled with friends
    • 1 of 5 stars Rooms
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 19, 2013

So after a lot of search on tripadvisor, we found Isla Grand. I was very skeptical about the Beach Front Room when I booked it, hoping it would be 'beach-front', and it was!:) However this was room 162 to 164..I dont think the rooms on the other end had the same awesome view.
Room: Beach Front, the balcony opens to the beach, which is kept fairly clean..so you can walk in directly from the beach..and enjoy the ocean view allll day long!
Pluses: -The view
-we luckily got a Valentines deal..so our stay was a little more economical with the one night and another night discounted at 50% off.
-the resort feel is good, you have plenty to do here or just relax, the landscape is lovely and inviting.
-the beachfront cafe is one of the nicest spots for an amazing view of the resort with the beach in the background.

Not such a plus:
-Service is not upto the mark, we had to call and follow up to get the champagne and strawberries which were complimentary
-The beds and bed covers seemed rundown...that was my biggest complaint, just couldnt get comfortable sleep, and bet you need that on a vacation:(
-The three rooms have inter connected doors! so pray that you dont have a noisy party across.

We would go back just for the view! not for the original price though, only if we get a good deal again.

Room Tip: Try the Beach front rooms 161/162/163 for the best view
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Odessa, Texas
Senior Contributor
45 reviews 45 reviews
4 hotel reviews
Reviews in 20 cities Reviews in 20 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 17, 2013

We were at South Padre Island in 2010 on vacation. It's the best area of Texas to see the blue waters of the Gulf of Mexico! They had us on the top floor in center to the side facing the beach. The Hotel has a beautiful pool area right below there then a walk way that leads out to the beach! From our baloney we could watch the waves come in from the Gulf of Mexico! How grand!!! I took my sketch journal down to the beach & did a watercolor of the beach near by. Only bad thing to come out of this was that in my hurry to get there, I had forgotten I apply sunscreen on my legs & feet. It resulted in a major sun burn that I had trouble wearing shoes for a while!! But, I ended up with a great little watercolor sketch of the beach which I'll see if I can down load it on this site. But the hotel was a wonderful place to stay with fun & beauty just steppe away!

  • Stayed March 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericksburg, Texas
Contributor
16 reviews 16 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 24, 2013

We stayed at the Isla Grand on January 13, 2013 for four nights. We have 9 month old twins and booked a 2 bedroom condo with the ocean view on the 9th floor. The view was amazing!! Our condo was so clean. We own/operate a Bed and Breakfast and we know what to look for when we stay away from home, and this place did not disappoint us. They were able to provide cribs for the twins. The towels and washcloths are soft and large. The shampoo, conditioner, and soaps in the bathroom were top of the line. We enjoyed the sleep number bed and the flat screen TV's.

This will now be our go to hotel when we travel to south Texas.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Isla Grand Beach Resort

Address: 500 Padre Blvd, South Padre Island, TX 78597
Phone Number:
Location: United States > Texas > Texas Gulf Coast > South Padre Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in South Padre Island
#9 On the Beach Hotel in South Padre Island
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Isla Grand Beach Resort 3*
Reservation Options:
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Also Known As:
Isla Grand Beach Hotel South Padre Island
Hotel Isla Grand Beach
Radisson South Padre Island

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