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“Great breakfast! But!!pest control needed” 3 of 5 stars
Review of Comfort Suites

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Comfort Suites
2.5 of 5 Hotel   |   912 Padre Boulevard, South Padre Island, TX 78597   |  
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Ranked #13 of 32 hotels in South Padre Island
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great breakfast! But!!pest control needed”
3 of 5 stars Reviewed December 7, 2012 via mobile

Restroom had lots of black roaches!! Needs pest control and better inspection by manager... last of all clerks need more professional training!! It took the clerk about half an hour to give me back my deposit!! Very inconvenient!!

  • Stayed December 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSuitesSouthPadreTX, General Manager at Comfort Suites, responded to this review, December 17, 2012
I'm sorry to hear that you did not enjoy your stay with us at Comfort Suites. I see that you had some issues with your room and checkout. Unfortunately, I was not able to see any of these issues in our activity book. This is no excuse of course, but I have looked into these problems and addressed them to the proper individuals and departments. I would like to also THANK YOU for bringing this to my attention. I only hope that we can serve you again, and make your future stay a great one.

Thank You
David Mejorado
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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196 people have reviewed this hotel

Traveler rating
    65
    61
    23
    27
    20
See reviews for
72
49
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5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Flower Mound, TX
1 review
5 of 5 stars Reviewed November 11, 2012

we stayed there November 7th
The hotel staff was super and the front desk was there to help
The rooms are big and the rooms are clean The bed was very comfortable
Very close to the beach you can't go wrong staying at this hotel

Room Tip: All the rooms are great
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSuitesSouthPadreTX, General Manager at Comfort Suites, responded to this review, November 12, 2012
It's always nice to hear that our guest(s) enjoy it when they stay with us. I see that you loved our spacious suites, and that our staff made you feel at home. I have passed along your review of our hotel, and we look forward to having you as our guest in the future.

Thank You
David Mejorado
General Manager
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Flower Mound, Texas
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 9, 2012

This is a very nice hotel and the staff is the best,,,,,,,,, very helpful and friendly.
The rooms are big and very clean. Just a walkway from the beach
We will stay there again when we return to South Padre
We have returned to this hotel over and over

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSuitesSouthPadreTX, General Manager at Comfort Suites, responded to this review, November 11, 2012
Thank you for granting us the honor and opportunity to serve you. We strive to make all of our guests stay a most pleasant one. We look forward welcoming you again at our hotel.


Thank You
David Mejorado
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 9, 2012

We are sitting on our balcony right now looking over towards Port Isabel.
Was concerned about some of the previous reviews but we are really enjoying our 3 nights here.Our room is very clean and well maintained and the staff at the front desk are very pleasant and helpful.
Oh by the way Dave we loved the food at the Italian restaurant you suggested and thanks for all your help when we checked in.
Would recommend this hotel and would stay here again if we everget the chance come to Texas and South Padre island again.
Great value for the money.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSuitesSouthPadreTX, General Manager at Comfort Suites, responded to this review, November 12, 2012
I am most pleased that you enjoyed your stay with us. I see that you enjoyed the room overlooking the bay. I am sure the evening's had a even better view of the causeway. I have mentioned your review to our housekeeping and passed along what a great job they are doing in maintaining our rooms.
Also, happy to hear that you enjoyed the restaurant I recommended..hopefully we get to enjoy your company again.

Regards
David
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Pottsboro, Texas
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 4, 2012 via mobile

Rooms spacious, plenty of towels, couch, desk with charging station and very much worth the money. Desk very friendly, pool was nice, didnt have breakfast as too many places to eat. Location a little diff, you can easily walk to the water or drive a couple of miles pay 5.00 and drive the beach. Will definately stay there next year when we go back for a week. Also had refrigerator didnt use but it was on we arrived.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSuitesSouthPadreTX, General Manager at Comfort Suites, responded to this review, November 5, 2012
Thank you for your review of the hotel. Our staff really appreciates the feedback we get from our guests. It helps us find out what we are doing right and what we are doing wrong for our guests. My entire staff thanks you once again for your kind comments

Sincerely,
David Mejorado
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 9, 2012

Outstanding place to stay for a family vacation. The breakfast is nice with plenty of protein and options. The staff, especially David, Simona, Fabian were friendly and helpful. Our room was clean and cheerful. The beds are amazingly comfortable. Carpets are kept clean. Very quiet. Just a 5 minute walk to the beach. Would stay here again in a heartbeat!

Room Tip: Call ahead to see if they are offering any discounts.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed August 28, 2012

This hotel was just average, maybe a little below.

The Cons. It is pretty small hotel, and the pool is very small as well. 10 people in the pool seemed to be too many. The air conditioning appeared to need servicing in the hallways and the washing machines in the first floor laundry room didn't work. When my husband called to inform the front desk, he was told that they would have someone look at the machines, but did not offer him a refund on the money he lost in the machine, true it was only a dollar but they could have at least offered. The beach access was very disappointing and the only view you have is of the taller hotels that surround the building and the parking lot. There was an odd smell (almost like urine) that lingered in the room the day we arrived and after the housekeeper cleaned the room on our second day.

The Pros. The room was large and nicely decorated. The beds were nice and it was great that the room had two queens and a sofa bed so our son (13) and daughter(15) did not have to share a bed. The air conditioner in the room worked perfectly and the bathroom was a decent size.

The Cons may outweigh the Pros but it is a decent enough hotel.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Comfort Suites

Address: 912 Padre Boulevard, South Padre Island, TX 78597
Phone Number:
Location: United States > Texas > Texas Gulf Coast > South Padre Island
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 32 hotels in South Padre Island
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Official Description (provided by the hotel):
All suite hotel with contemporary furnishings. Private beach access. FREE high speed internet access. Suites with partial beach and bay views. Shopping and restaurants within walking distance. Bilingual staff. All Comfort Suites are smoke free. ... more   less 
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Also Known As:
Comfort Hotel South Padre Island
Comfort Suites Hotel South Padre Island
Comfort Suites South Padre Island
South Padre Island Comfort Suites
Comfort Suite South Padre Island

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