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“Huge rooms” 5 of 5 stars
Review of Hilton Garden Inn South Padre Island

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Hilton Garden Inn South Padre Island
3.0 of 5 Hotel   |   7010 Padre Blvd, South Padre Island, TX 78597   |  
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Certificate of Excellence 2014
Plano, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Huge rooms”
5 of 5 stars Reviewed July 19, 2012

Huge rooms, great service (someone was waiting for us when we arrived very late).

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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775 reviews from our community

Traveler rating
    405
    227
    82
    40
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277
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (217)
Date | Rating
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English first
San Angelo, Texas, United States
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 19, 2012

This is a two year old Hotel by the beach and it still looks new. The staff is constantly sweeping, mopping, dusting and polishing everything. Parking was plentiful even on July 4th week, which was when we vacationed. The pool is enormous with a huge waterfall for effect. The beach is a short boardwalk away, complete with two sets of 4 shower heads a piece. Two doors down and accessible by the beach is Clayton's which rocked every night with live and recorded music.
Full restaurant with many lunch specials which can be served and eaten at the pool.

Room Tip: Ocean front view is nice, but you will pay for it. Bay side gives a GREAT view of the Friday night f...
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 18, 2012 via mobile

I would recommend this hotel to anyone. We were there 4 nights in a beach/pool-view room and were very satisfied. The service was great, the employees responsive and its a clean , attractive hotel. We checked out other hotels on TripAdvisor and chose the Hilton because of the big, lovely pool and beach accessibility. We were not disappointed. The beds were very comfortable. Breakfast was nice-better than most hotel breakfasts, but we we only ate there once. The waiters could have been more attentive, however. There is a big deck with chairs and lounges and umbrellas beachside that we really enjoyed. We had our own chairs and umbrella but did not use them because the deck was perfect for watching the waves and going down to the surf to swim.

Stayed July 2012, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, NM
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed July 18, 2012

Hotel is located on the north side of the island with very easy access to the beach which is nice. Also walking distance to Clayton's Beach Bar which was a fun a place to hang out.

Would have given this hotel a better rating except for the very disappointing cleanliness and maintenance of the room-----carpet was horribly stained, had an area of crusty debris stuck on the carpet which came off easily and leads me to believe the room was not even vacuumed, there was still trash left in the cubbies under the bathroom counter, there was soil of some sort beneath the handle to flush the toilet and hair in the bathtub, on the towels and on the floor. While I understand that this hotel has rapid turnover in its guest rooms I expect a higher level of cleanliness for this price and from the Hilton brand.

On the plus side the room was HUGE and we had a great view of the coast.

Other downsides included very hard beds (supposedly able to adjust them to your sleep preference but neither of the queen beds in our room responded to changing the dials on the beds, must have both been broken), and a closet door that was broken so could not be opened. There was an iron in the room but no ironing board, had to call to the front desk for that and by the time it came up (1 hour later) we were late to our function.

We will not stay at this hotel again, for the price there are many condos/houses to rent in the area which is what we will do next time.

  • Stayed July 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duvin M, Manager at Hilton Garden Inn South Padre Island, responded to this review, August 24, 2012
Please let us apologize for the difficulties and inconvenience you experienced with cleanliness.

We are deeply troubled that this issue has caused so much distress to you, our valued customer, and have looked into your complaint.
At the Hilton Garden SPI, we are in constant pursuit of perfection and are already working on solutions that will prevent similar problems from occurring in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flower Mound, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 17, 2012

Saw great reviews for Hilton Garden Inn SPI though wanted a more upscale resort. Booked a "resort" online but checked out after 1 bad night. Drove to Hilton: a newly-built property so very clean, updated, good condition, good inexpensive buffet breakfast + ocean front and located on newer, less-busy part of island (a good thing!). Manager offered great deal on upgraded room (cheaper than reg. resort room). Only 3-story hotel, nice pool area but not fancy, no outdoor bar... THOUGH would definitely go back!

Room Tip: Ask for 3rd level (the highest floor) ocean view -- it overlooks the pool area, out to the sand dune...
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monterrey, Mexico
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 16, 2012

We were very disappointed with our stay at the Hilton Garden Inn South Padre Island. The room was comfortable, clean and the air conditioning worked well. Breakfast and lunch were good as was the bar service.Service during breakfast and lunch left something to be desired as the staff was quite disorganized. However, the positive aspects of the hotel were overfshadowed by the fact that there was no control to parking access and entrance to the hotel and people who were not guests at the hotel simply walked on to the premises with coolers, chairs and other family members. Unfortunately, many of these people looked to be a bit shady. This unfortunate aspect made us feel quite uncomfortable while using the pool and beach area of the property. We will definitely not return to this hotel, nor would we recommend it to friends.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Louis, MO
Top Contributor
81 reviews 81 reviews
20 hotel reviews
Reviews in 44 cities Reviews in 44 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed July 13, 2012

Yes this hotel gets a lot of visitors - but that's becuase it is a great place to stay. It's right on the beach and there is plenty of room on the beach as well. To the left of the hotel there is nothing but open beach so if you ever felt crowded on the beach in front of the hotel, just go left and there will be a lot of beach for you.

I like the fact that this was located at the end of the strip away from a lot of the commotion; however, when you needed to travel down to the other end of the strip the traffic tested my patience.

The hotel itself is newer and was clean. The parking lot always seemed pretty full; however we were always able to get a spot. The staff was very accomodating as well.

Warning - an outside company rents beach chairs and they charge a lot ( I think $25 per day). You may be better off stopping at Wal Mart or Walgreens and buying some on your own.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn South Padre Island

Address: 7010 Padre Blvd, South Padre Island, TX 78597
Phone Number:
Location: United States > Texas > Texas Gulf Coast > South Padre Island
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in South Padre Island
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn South Padre Island 3*
Number of rooms: 156
Official Description (provided by the hotel):
Our Hilton Garden Inn hotel is set among the dunes of the Gulf of Mexico beachfront and offers contemporary convenience on the north side of the island. We place you in the heart of the beach action where you can enjoy a gulf sunset, beach horseback riding, parasailing and more. We offer complimentary WiFi throughout our hotel along with a full-service bar and restaurant at the pool and deck. Check out what all our South Padre hotel has to offer! ... more   less 
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Also Known As:
Hilton Garden Inn South Padre Island Hotel South Padre Island

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