I stayed at this hotel on 1/26/13 and rented 2 rooms 113 and 114.There were people in the swimming pool making noise up until 430 in the morning and aside from getting no sleep as i was checking out in the morning there was no one at the front desk so i started to whistle so i could get someones attention thats when i believe her name dora comes in and very rudely says "im not a dog,you dont need to be whistling you can say hello" as i expressed my opinion on the noise from last night she said "oh well you are more then welcome to call the police" i asked what the pool hours were and she said theres was no hours just as long as there was no noise being made.All in all a horrible experience all way around.

My son and I checked in thought the first night was ok but on the second night the roaches came out horribly so they moved us upstairs and the second room had roaches so when i asked what our chances were of a third room being roach free the desk said "mam I dont know what to tell you" I told them we were checking out and we did at midnight in our pj's. So unless you don't mind sleeping with the creatures don't go here

Do not stay at Wind Water! We found a good deal for this place on Expedia and decided to book a room. Bad idea! The receptionist at the front desk was rude and they had what appeared to be a porno (multiple nude scenes on rated R movie) playing on the lobby TV. Luckily we don't have children but it was extremely inappropriate. When we walked into the room the odor was awful! We went to check out the rest of the room, walked into the bathroom and there was a HUGE roach on our bathroom towel! We had seen enough and went to find another hotel to stay at. We spoke to the front office receptionist and she informed us that she could not give us a refund since we booked through Expedia. We had to speak to Expedia and unfortunately were not able to get a full refund. Also, when we went in to tell the receptionist that there was a roach in the room and that it was dirty, she proceeded to call her head housekeeper to check on the room. She was on the phone with her and of course said that the room was perfectly fine. Why would we lie?!?!?!? If you are looking for a nice place to stay while visiting the island, do not stay at WindWater! Save your money, and your time!

The staff at the Wind Water is very courteous and professional and very willing to accomodate your needs as a traveler. My wife and I were very pleased at the friendliness of Jay and Kirsten at the front desk. They were very prompt in answering my calls and returning them within a reasonable amount of time prior to my travels.