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“NEVER again!” 1 of 5 stars
Review of Comfort Inn & Suites Seabrook

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Comfort Inn & Suites Seabrook
2.5 of 5 Hotel   |   2901 NASA Parkway, Seabrook, TX 77586-3216   |  
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Ranked #5 of 6 Hotels in Seabrook
LA
1 review
1 helpful vote 1 helpful vote
“NEVER again!”
1 of 5 stars Reviewed July 26, 2009

My husband and I were wanting to spend a weekend in Kemah but all hotels were booked up so we found this one and thought it was a good choice. It was close to Kemah Boardwalk which was a plus..The staff was pretty friendly...BUT our room had such this horrible odor! We didn't think much of it...we figured for the price we paid it wasn't that bad...WELL we obviously got bedbugs from this place!!! Two days after we left I started breaking out with a rash and come to find out it's BEDBUGS!! I am 8 months pregnant having to try to get these bites to go away and not to mention having to try to get them out of our house!!! NOT fun! VERY frustrating!! I would NEVER recommend this hotel to ANYONE!!!!

  • Stayed July 2009, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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72 reviews from our community

Traveler rating
    26
    28
    9
    2
    7
See reviews for
32
17
5
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
College Station
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 23, 2009

My 17 year old daughter and I stayed at the Comfort Inn for one night. The hotel is about 2 miles from Kemah. The hotel was extremely clean and the staff was friendly. We didn't use the pool because it closed at 10:00 pm and we weren't back from Kemah in time. The breakfast consisted of waffles, cereal, biscuits and gravy, boiled eggs and fruit. It was okay but not what I would consider a full breakfast as described on the hotel website. Overall though, the hotel was very good and I would stay there again.

  • Stayed March 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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MO
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 5, 2009

I enjoyed a 3 night stay at the Seabrook Comfort Inn and Suites. This hotel is incredibly clean. The bed was very comfortable, and all linens appeared to be new. The safe in the room is nice, I prefer that over one at the front desk. The staff was very courteous and efficient.
The only things I would suggest would be to improve their breakfast and their TV reception. With that said, those 2 points are minor and I would definitely stay at this hotel again, and plan to do so again in the near future.

  • Liked — It was very clean
  • Disliked — Mediocre breakfast
  • Stayed January 2009, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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PHX
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 29, 2008

These turkeys are comical in their incompetence.

I booked in on a rainy night and there was no internet in the room. This was not mentioned on my booking in. I needed to work and so asked the desk why the internet was down and when it was expected to be up. A reasonable request I thought. I was told they didn't know anything about it. I called the internet provider and discovered they had an outage in the area and service was expected to be restored in 2 hours.

I also asked for a room away from the elevator and ice machine and was assured this room was a good distance from such. It was in fact 10 feet from the elevator, a distance any decent Texan can spit. The ice machine was so close and so loud I could hear it with the room door closed. I asked to be moved and was told there were no other rooms available. There were 3 cars in the car park that evening and three when I awoke in the morning.

The funniest thing was a call I received at 9 p.m. from the front desk. "Stop smoking," I was told. I was taken aback and asked why I was being told to stop smoking. I was told, "This is a non smoking hotel and someone is smoking on the 3rd floor. " I asked why they didn't get off their backsides and come and smell for themselves instead of phoning and accusing non smokers.

I complained to Choice Hotels about this hotel and their customer service department assured me I would receive and apology from the hotel management. More than a month later, I am still waiting.

  • Disliked — The staff
  • Stayed January 2008, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed December 27, 2007

I stayed at the Comfort Suites for a couple days in November. I had to go for work so I just booked a cheaper hotel in the area and truly didn't expect much. These types of hotels are often hit or miss, but I knew I'd be working all day and just going there to sleep.

The hotel was a pleasant surprise. Location was good, only a couple of miles from the Kemah boardwalk where I hung out in the evenings. The Aquarium is a good restaurant, my personal favorite is Pappadeaux for seafood...one of the best restaurants in Texas. It's also close to Johnson Space Center. It's maybe a 30-minute drive or so to downtown Houston.

The rooms were spacious and extremely comfortable. Very nice beds and clean, well-kept bathroom. I actually got a little welcome gift with some candy and granola bars...very nice! It seemed really new and the facilities were good (laundry, huge pool, workout room). The breakfast the next morning is nothing spectacular, some egg/cheese biscuits, cereal, muffins and fruit but it was perfect for a light eater. The staff was very nice and friendly. I would stay there again if going to the area.

Stayed November 2007
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Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 21, 2007

This hotel was very clean and quiet. The staff was extremely accomodating, especially since this was a reservation that I made the same morning that we were driving in. The breakfast had a good variety from fresh made waffles to cereal and fruit. There is an indoor pool which was a hit with the kids! I would definitely stay here again and would recommend it without hesitation.

  • Stayed July 2007
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 14, 2006

If you're looking for a very nice hotel in a great location, reasonably priced, clean, and comfortable, and a very helpful staff, this is the place. It's centrally located less than 30 minutes from both Galveston and Houston giving you the big city attractions without the congestion. Within a mile or so you'll find Clear Lake, and Galveston Bay. Kemah, and the Johnson Space Center are right down the street as well. A vast array of restaurants are available close by, and just off 'second street' there are many little seafood markets selling a wide variety of fresh fish, shrimp, crab, etc. at a fraction of the cost of most grocery stores..
I will certainly be back, and would recommend this hotel to anyone.

Stayed August 2006
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Additional Information about Comfort Inn & Suites Seabrook

Address: 2901 NASA Parkway, Seabrook, TX 77586-3216
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Seabrook
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 Hotels in Seabrook
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Seabrook 2.5*
Number of rooms: 49
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Also Known As:
Comfort Inn And Suites Seabrook
Comfort Inn & Suites Seabrook Hotel Seabrook
Comfort Inn Seabrook
Seabrook Comfort Inn

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