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“Disappointing !!!” 1 of 5 stars
Review of SpringHill Suites Houston NASA/Seabrook

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SpringHill Suites Houston NASA/Seabrook
3.0 of 5 Hotel   |   2120 NASA Parkway, Seabrook, TX 77586   |  
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Ranked #4 of 6 Hotels in Seabrook
Certificate of Excellence 2014
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Disappointing !!!”
1 of 5 stars Reviewed January 20, 2014 via mobile

The first night there was no hot water in our room 203. Then we were moved to 213 that was next to the elevator that beeped ALL night. We met up with 6 friends from all over the country that we were sitting in the "sitting area" in the lobby catching up. Desk clerk Felicia Hill told us we had until 11pm in the lobby or the would call the Seabrook police and be escorted off the property! As a frequent traveler I was stunned. This is NOT what I expect from a Marriott property. Stay at the Hampton, rooms are great and the staff treats you like a guest. Marriott management: you need to fire Felicia Hill as she does not belong interacting with the public.

Stayed January 2014, traveled with family
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96 reviews from our community

Traveler rating
    47
    37
    4
    3
    5
See reviews for
33
20
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20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Any
English first
Lufkin, Texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 3, 2014

I brought my husband to Kemah for our anniversary and stayed here November 23. The girl at the front desk was incredibly nice and the atmosphere of the place was sheek and modern. I Absolutely loved our very clean and comfortable room. The bathroom was separate from the shower which was a big asset. The breakfast was better than what you would expect for being free. We will definitely stay here again!!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
116 reviews 116 reviews
42 hotel reviews
Reviews in 61 cities Reviews in 61 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed December 5, 2013

This hotel is perfectly fine. We found the room very comfortable, and despite having a convention of Harley cyclists using this as one of their weekend hotels, we had a very quiet room and good nights' sleep. A buffet breakfast was included which had not only the usual cereals, yogurts and juices, but also scrambled eggs, bacon/sausage and a decent fruit bowl. All in all, a perfectly comfy stay. The hotel is near the Houston space flight centre as well as the Kemah Boardwalk, both highly recommended.

Room Tip: We stayed on the South side -- away from front parking lot. Very quiet.
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  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Slidell, Louisiana
Top Contributor
58 reviews 58 reviews
14 hotel reviews
Reviews in 28 cities Reviews in 28 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 28, 2013

Stayed here on business for 3 nights. It is laid out like all the SpringHill Suites line. Extremely clean. Staff very friendly and helpful. The free breakfast buffet is a little better than most other free buffets by other hotels. The rooms do not have a bathtub, but a very roomy shower. It is a modern style room. As you would expect from a fairly ne hotel, everything works super and very clean!! Location is great for southeastern Houston area. The 24 hour snack area is one of the better stocked and restocked.that I have seen at a SpringHills suite line. I will stay hear again next month..

Room Tip: Note rooms do not have bathtubs, but a roomy shower.
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  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 26, 2013

This was a perfect location to use for a before and after cruise on Princess out of Houston port.
The staff and rooms were very accomodating. The shuttle we used was "Al Austin" who transported us in his large bus to and from the port. The hotel can give you more info. We also found the Kemah Boardwalk closeby and fun.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 26, 2013

I chose this hotel because of its proximity to Nasa/Seabrook cruise port. By taxi is was about $16 to the cruise port terminal. The rooms were very clean/quiet and the breakfast was very nice. We took the super shuttle from IAH airport and I understand that Hobby airport is actually closer to this hotel if you are flying Southwest Airlines. Super Shuttle fee was $60. From Hobby is probably slightly less.

Room Tip: Plenty of parking, off of a main street, quiet, elevators and nice breakfast.
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  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 7, 2013 via mobile

My 8yr old son and I stayed here for 2 nights for a little getaway. We went to the NASA Spacecenter which is a few miles away, Galveston beach was a 50 minute drive (easy drive though) and Kemah Boardwalk which was only a couple minutes away. So, the location was great for where we wanted to visit. The room was large, clean and modern with a semi-separated living area and bed area. Mini fridge and microwave came in very handy for us. The pool was small but nice. Breakfast was your typical complimentary breakfast...oatmeal, cereal, yogurt, bagels, bread to toast, muffins, eggs both days, sausage links one day, potatoes w/ peppers the other day, fresh fruit. We aren't picky eaters so all of it was perfect to start our day. Front desk staff was very nice. I didn't get her name but the young blonde girl that checked us in was very polite and offered dining suggestions in the area. Thank you for a great stay!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Houston NASA/Seabrook

Address: 2120 NASA Parkway, Seabrook, TX 77586
Location: United States > Texas > Texas Gulf Coast > Seabrook
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Seabrook
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Houston NASA/Seabrook 3*
Number of rooms: 88
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Also Known As:
Springhill Suites Houston Nasa/Seabrook Hotel Seabrook

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