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“Unexpected” 4 of 5 stars
Review of Howard Johnson San Marcos

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Howard Johnson San Marcos
2.0 of 5 Hotel   |   1601 IH 35 N, San Marcos, TX 78666-6711 (Formerly Stratford Inn)   |  
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Special Offer
Free High Speed Internet
Ranked #11 of 28 Hotels in San Marcos
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131 reviews from our community

Traveler rating
    26
    36
    30
    22
    17
See reviews for
55
16
17
13
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
San Antonio
1 review
3 of 5 stars Reviewed September 23, 2013

Our two night stay was good for the price. The room was clean and service good.. A floor lamp was not working, and the management replaced it immediately. We found the front office and breakfast area clean and well
decorated.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Howard Johnson

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kim8610, Guest Relations Manager at Howard Johnson San Marcos, responded to this review, October 10, 2013
Thank you for your feedback on your stay with us. We are pleased you enjoyed your stay. We appreciate your business and please contact me if I can ever be of assistance.mike patel general manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 3, 2013

My normal hotel was booked for the weekend so I booked Howard Johnson because the price was similar and the location was close to where I usually stay I was disappointed in the curb appeal and the rooms. The rooms were very dark and the ceilings were very low. I found what appeared to be a very dried up earthworm under the sheets in my bed. The bathroom had a jetted bathtub that you had to be crazy to turn on. When I asked for a couple of additional towels and wash clothes, I was told they could only give me one of each because they others were being washed. This was at 11pm at night. The carpet has several tears in it throughout the room. The one bright spot was the free breakfast.

  • Stayed August 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kim8610, Guest Relations Manager at Howard Johnson San Marcos, responded to this review, October 10, 2013
Thank you for taking the time to write a review regarding your experience at our hotel.

We apologize for the poor service you received from our staff during your stay. That is definitely not up to the standards we set for customer service, and corporate has been notified. We will be investigating this matter to ensure poor service such as this does not continue. If you would like to discuss this further, please contact me mike patel at your earliest convenience.
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Houston, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 29, 2013

This was my first visit and I was pleasantly surprised. I will definitely use these accomodations when I come to visit my daughter. It is close to her apartment and in close proximity to shopping, restaurants and other San Marcos attractions.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kim8610, Guest Relations Manager at Howard Johnson San Marcos, responded to this review, September 4, 2013
Thank you for your feedback on your stay with us. We are pleased you enjoyed your stay. We appreciate your business and please contact me if I can ever be of assistance.mike patel general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas
1 review
3 of 5 stars Reviewed August 22, 2013

This was my first time to ever stay at a Howard Johnson Hotel. I would say it was more of a motel instead of a hotel. (You just don't expect much from a Motel). I paid $135 for one night and for the same price I could have stayed at a more upgraded/updated "Hotel". However the service folks were very kind. The room was just very old and although is appeared clean at first glimps, it just didn't feel germ-free clean. It wouldn't hurt if they had the carpets shampood or something to help with the damp smell. It's certainly time for them to purchase new matteresses for the room I was in! The parking situation was horrible. There wasn't enough parking spaces for all the guest. All-in-all I would stay there again only if other hotels in the area have no available vacancies.

  • Stayed August 2013, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kim8610, Guest Relations Manager at Howard Johnson San Marcos, responded to this review, September 4, 2013
Thank you for your feedback on your stay with us. We are pleased you enjoyed your stay. We appreciate your business and please contact me if I can ever be of assistance.mike patel general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson San Marcos

Address: 1601 IH 35 N, San Marcos, TX 78666-6711 (Formerly Stratford Inn)
Phone Number:
Location: United States > Texas > San Marcos
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 28 Hotels in San Marcos
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson San Marcos 2*
Number of rooms: 40
Official Description (provided by the hotel):
You’ve come to the right place for exceptional service and a prime location off Interstate 35 at the gateway to Texas Hill Country when you stay at our Howard Johnson San Marcos hotel near Texas State University.Our friendly 24-hour front desk staff is just waiting to answer questions and tell you about our terrific amenities such as free Rise & Dine continental breakfast, free daily newspaper, free Wi-Fi Internet access, copy service and our guest laundry. Take a swim in our year-round outdoor pool, and cook up a tasty meal in our barbeque area. Non-smoking and handicapped-accessible rooms are available at our San Marcos, TX, hotel. For your convenience, we offer limited room service. ... more   less 
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Also Known As:
Howard Johnson San Marcos Hotel San Marcos
San Marcos Howard Johnson

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