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“Nice place, good food at the banquet. Just a small gripe.” 4 of 5 stars
Review of Embassy Suites San Marcos

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Embassy Suites San Marcos
3.5 of 5 Hotel   |   1001 E. McCarty Lane, San Marcos, TX 78666   |  
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Ranked #2 of 27 hotels in San Marcos
GreenLeadersGold level
Kerrville, Texas, USA
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Nice place, good food at the banquet. Just a small gripe.”
4 of 5 stars Reviewed November 5, 2012

We stayed here for the Silver Stars and Six Guns gala on October 20th. The room was very nice and the food at the gala was amazing. We typically have low expectations for banquet food but this is the second year we have attended and both times the food has been terrific.
My only complaint about the place is the fact they expect you to pay for Wi-Fi while there. Really? The $160 for the room isn't enough for free Wi-Fi while in the hotel itself? The very next weekend we went to San Antonio and our hotel there had free Wi-Fi and the room was just as nice.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tpugh648, General Manager at Embassy Suites San Marcos, responded to this review, November 6, 2012
Thank you for sharing your comments with us...we are pleased you had a good stay with us. We appreciate your business and look forward to serving you in the future. Tom Pugh, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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403 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Laredo, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 5, 2012

This is the 8th time my wife and I have stayed at this Hotel. The service Is outstanding. Rooms are great, clean spacious. The only thing I would like to have is a little larger T V. We usually stay 4 days, Food is great very prompt and excellent without the server coming by every 5 minutes.
We will stay there again with pleasure.

Room Tip: Try to get a room next or close to the elevators
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  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tpugh648, General Manager at Embassy Suites San Marcos, responded to this review, November 6, 2012
Thank you for staying with us for the 8th time! We are pleased you enjoyed your stay and we look forward to your next visit. Tom Pugh, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 30, 2012

This is a great hotel. Beautiful decor. Very spacious suites. The lobby bar is nice. Closes to early but still nice. Great restaurant and Texas friendly staff! We had a very enjoyable stay and the spa is awesome!!!! Huge bang for your buck and very close to great outlet shopping!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tpugh648, General Manager at Embassy Suites San Marcos, responded to this review, October 31, 2012
Thank you for your review...we are pleased to hear you enjoyed your stay with us. We appreciate your business and look forward to serving you when you return to our area. Tom Pugh, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plano, Texas
1 review
5 of 5 stars Reviewed October 25, 2012

We stayed at the Embassy Suites to attend Bobcat Day at the university. The hotel and room were both lovely. All of the staff were professional and pleasant. The complimentary breakfast was better than most. We ate dinner in the restaurant one night and it was very good.

Room Tip: We liked the suite with 2 queen beds. There was a fridge and a safe in the room. Plenty of room fo...
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Stayed October 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tpugh648, General Manager at Embassy Suites San Marcos, responded to this review, October 31, 2012
We appreciate your sharing your comments from your stay with us. We are happy to hear you enjoyed your visit. Thank you for your business and we look forward to serving you again. Tom Pugh, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ferris, Texas
Top Contributor
66 reviews 66 reviews
31 hotel reviews
Reviews in 37 cities Reviews in 37 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed October 24, 2012

This place was great. The property was well taken care of, the staff was friendly and very prompt to address any issues. I was there on a business trip with about 200 others and any issue that came up was addressed and handled very well and very quick. The rooms are spacious and the beds are very comfortable. Loved it here.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tpugh648, General Manager at Embassy Suites San Marcos, responded to this review, October 31, 2012
Thank you for sharing your experience from your stay with us. We are pleased you enjoyed your time here and we look forward to serving you again. Tom Pugh, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
36 reviews 36 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 5, 2012

The staff at this hotel are super-friendly and the facilities are very nice and relatively new. The bar is a great place to hang after your evening events and as long as there's not a convention going on that weekend, it won't be too crowded (but watch out for those conventions! The place gets swamped!) I would definitely stay here again.

  • Stayed January 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tpugh648, General Manager at Embassy Suites San Marcos, responded to this review, October 8, 2012
Thank you for your comments from your recent stay with us. We are pleased you enjoyed your stay and will share this with our team. We appreciate your business and look forward to serving you again. Tom Pugh, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
124 reviews 124 reviews
16 hotel reviews
Reviews in 37 cities Reviews in 37 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed September 30, 2012

Our son is a senior at Texas State & we have stayed at the Embassy Suites at least twice a year since it has been open. Our previous visits have been very pleasant, but this visit was less so. I am a long-term HHonors traveler & booked the reservations online. When we arrived, they had a handicap room for us & neither my wife nor am I handicapped. We requested another room but they were full. I could have booked the reservation in error so we took the room. The room looked worn with the trim on the bed having fabric torn & raggity. We arranged to move to another room for the second night & the room was fine.
Service from the front desk to the wait staff was consistently friendly & the free cocktails & breakfast are always a plus.
One other note - The hotel had to be evacuated at 3:30 in the morning because of a potential gas leak. The San Marcos fire trucks arrived & after 30 plus minutes, the all clear was given. The hotel staff did exactly what they should have having everyone vacate the building, but it was an interesting event during the weekend.

Room Tip: The handicap rooms are in front of the elevators which makes sense, but if you did not want a handic...
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  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tpugh648, General Manager at Embassy Suites San Marcos, responded to this review, October 2, 2012
We appreciate your sharing your comments from your recent stay. I apologize that we were not up to our usual high standards...we will follow up with our team to correct this immediately. We thank you for your business and we hope to have the opportunity to serve you on your future visits. Tom Pugh, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Embassy Suites San Marcos

Address: 1001 E. McCarty Lane, San Marcos, TX 78666
Phone Number:
Location: United States > Texas > San Marcos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 27 hotels in San Marcos
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites San Marcos 3.5*
Official Description (provided by the hotel):
Set just a short drive from the bustling center of downtown San Marcos, the Embassy Suites San Marcos - Hotel, Spa & Conference Center is a contemporary and spacious hotel that offers more space, flexibility and freedom during your stay. Each of the San Marcos hotel’s 283 two-room suites provides a superb range of modern hotel amenities, including two flat-screen TVs and high-speed internet access. Whether you want to dine on a complimentary cooked-to-order breakfast or prepare one yourself with the suite’s mini refrigerator, microwave oven and coffeemaker, our hotel in San Marcos, TX is designed to give you more freedom. ... more   less 
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Also Known As:
Embassy Suites San Marcos Hotel San Marcos

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