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“A well maintained Best Western” 5 of 5 stars
Review of BEST WESTERN Executive Inn

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BEST WESTERN Executive Inn
2.5 of 5 Hotel   |   1851 North I-35, Round Rock, TX 78664   |  
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Ranked #6 of 23 Hotels in Round Rock
Mundelein, Illinois
Top Contributor
76 reviews 76 reviews
16 hotel reviews
Reviews in 42 cities Reviews in 42 cities
13 helpful votes 13 helpful votes
“A well maintained Best Western”
5 of 5 stars Reviewed March 3, 2014

Our stay at this Best Western was very pleasant. Clean, well maintained, well managed, friendly and helpful staff and a great breakfast. This hotel had it all. If you visit make sure you spend some time talking with Joseph and tell him Larry & Joy from Chicago said Hi!

Room Tip: Ask Joseph for his recommendation on a good room
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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107 reviews from our community

Traveler rating
    60
    25
    10
    4
    8
See reviews for
41
17
7
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
North Richland Hills, Texas
Top Contributor
180 reviews 180 reviews
117 hotel reviews
Reviews in 114 cities Reviews in 114 cities
140 helpful votes 140 helpful votes
3 of 5 stars Reviewed March 2, 2014

We have found that hotel prices in the greater Austin area are very high so we were happy to find this more reasonably priced hotel. This is an older style motel with outside entrances and two levels, with stairs to the second level. We asked for a room away from traffic noise but quickly realized once we got into the room that the traffic noise was going to be a problem, no matter where our room was. The hotel is on an I-35 access so the traffic never really did stop and of course the noise was really loud during the day. . Nothing that management can really do about this but it's something to be aware of if you are bothered by noise.

Wifi was good and the beds were firm but comfortable. We stayed for two nights and upon returning our second day, found we had not received a bathmat or a second set of towels.This was corrected quickly once we notified the desk. Breakfast included scrambled eggs and sausage links. Both were delicious but were in very short supply at 7:10 when we came in. Management hadn't checked on the food but did bring more once they were told.

This is a pet friendly hotel which included someone in a nearby room calling their dog at 1 AM. Thankfully that didn't last for long.

Upon leaving, the manager gave us extra reward points for the problems we encountered which we appreciated.

Would we return? No, the traffic noise is something we'd prefer not to have.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
canada
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 2, 2014

Was only able to stay at this hotel for a quick overnight stop. The front counter staff were excellent. They were even able to lend us a wrench to fix one of our wiper blades. The rooms were beautiful and spacious. We were so upset we couldn't stay here another night. Best hotel we stayed at from our roadtrip from Mexico to Canada. Highly Recommend

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena, Texas, United States
1 review
5 of 5 stars Reviewed February 28, 2014

Everything that we needed and expected was provided for us at this Best Western in Round Rock, Texas. We have previously stayed at this Hotel and will continue to stay there on future trips. The three of us who stayed here all agree with the above comments.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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round rock, United States
1 review
5 of 5 stars Reviewed February 19, 2014

Manager was super!!! the house keepers their were great. breakfast was great too!! Will stay there again for sure. they do expert little dogs there . a plus for us . there were six of us family members their with jointing rooms.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWRR, Owner at BEST WESTERN Executive Inn, responded to this review, February 22, 2014
Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to thank you for the very kind review which encourages us to do even better and improve our services to you and others.

Sincerely,

Joseph
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clearwater, Florida
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 16, 2014

I stayed for over a week, and when I did have problems, staff was right there to solve them..My bed was very comfortable, and dining area was wonderful..Towels were soft, and smelled great. Room was warm..Pool was perfect, and so were the hot tubs. Lots of supervision for little ones too.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWRR, Owner at BEST WESTERN Executive Inn, responded to this review, February 18, 2014
First of all, I would like to thank you very much for your kind words and we do appreciate your feedback.
Secondly, because of health issue we don't operate the hot tub anymore and I am guessing you had that in another hotel. But, we would appreciate your business very much and look forward seeing you soon.

Sincerely,

Joseph
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florence, MS, United States
1 review
5 of 5 stars Reviewed February 11, 2014

Would stay here again if in town. Staff was great. Only problem is the parking. just enough parking for each room. We had two rooms and could not find a space on our side for parking one vehicle. Had to park around building.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWRR, Owner at BEST WESTERN Executive Inn, responded to this review, February 18, 2014
Your business is very important to us and we value your feedback. By telling us what you didn't liked about your stay and how we can improve, you are helping us deliver a better experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write a nice review. We appreciate your kindness.

Sincerely,
Joseph
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Executive Inn

Address: 1851 North I-35, Round Rock, TX 78664
Phone Number:
Location: United States > Texas > Round Rock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Round Rock
#7 Business Hotel in Round Rock
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Executive Inn 2.5*
Official Description (provided by the hotel):
Rooms completely remodeled in April 2014. Large, over-sized rooms with many amenities including refrigerators and microwaves in each room, wired and wireless Internet, and much more. ... more   less 
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Also Known As:
Best Western Round Rock
Round Rock Best Western

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