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“Honestly ? Never Again - Noise was terrible !” 1 of 5 stars
Review of BEST WESTERN Executive Inn

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BEST WESTERN Executive Inn
2.5 of 5 Hotel   |   1851 North I-35, Round Rock, TX 78664   |  
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Ranked #6 of 23 hotels in Round Rock
Houston, Texas
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Honestly ? Never Again - Noise was terrible !”
1 of 5 stars Reviewed November 12, 2012

This hotel sits right off of I-35 and the traffic does not ever stop. The hotel itself was nice, staff was nice, but what good is a hotel if you can't sleep? They obviously have spent lots of money on decoration - why did they not take the practical step of putting in double-paned windows which are both energy efficient and would cut way down on the noise level? I felt like I was ( trying to ) sleep under the freeway, Also towels - one per person and did not look all of that clean. Hot breakfast -as advertised - yuck. Threw the waffle in the trash.

  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NIMA1991, General Manager at BEST WESTERN Executive Inn, responded to this review, November 16, 2012
First of all please accept our sincere apology for any inconvenience you had. We definitely address your concern. As for the towels, for one bed like yours we put two sets of towels and we would have been more than happy to give you additional towels, had you asked, and I am very sorry you did not like your waffle, the waffles we use is the same exact waffle that Hilton, Marriot and other major brands use.
Again we apologize for the inconvenient and sorry we could not give you a full refund at check out which you requested.

With regards,
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89 people have reviewed this hotel

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Spanish first
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English first
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 28, 2012 via mobile

This was a quick stop on our way down south to camp with our two children. Our number 1 priority was to sleep well before having to sleep two nights in a tent. Mission accomplished!! Breakfast was a wonderful bonus with a doting staff who served my son eggs while I tended to our daughter and even gave the kids trinkets that delighted and entertained them during the remainder of our drive. A perfect stay for our needs!!!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NIMA1991, Owner at BEST WESTERN Executive Inn, responded to this review, October 29, 2012
Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
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Southern Germany
Top Contributor
61 reviews 61 reviews
35 hotel reviews
Reviews in 38 cities Reviews in 38 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 25, 2012

The welcome greeting was friendly. Despite the elderly building the room was in a very good shape. All amenities worked properly. The staff was friendly and supportive. The praised “full breakfast buffet” lived up to its name. We left well-fed. The only draw-back is the noise. The windows are not sound-proved which cannot be justified by the price. We paid more than USD 75 + tax. Hence we became grateful for the steady noise of the air-con which blanketed the noise of the Interstate-traffic roaring the entire night.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NIMA1991, Owner at BEST WESTERN Executive Inn, responded to this review, October 29, 2012
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 8, 2012 via mobile

I recently just stayed in the Best Wetern Inn in Round Rock Tx. When I walked in room there was an Oder in room. It's an outside door to the enter hotel room. No
Elavotors. The breakfast is ok! Eggs are fake powderd kind. When I was going to bed one night a spotted a huge cricket in are room! This place is not in best location. Good price but would rather pay more money to stay somewhere else.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NIMA1991, Owner at BEST WESTERN Executive Inn, responded to this review, September 11, 2012
Thank you for stay at our property and on behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience, because as you can see from other reviews, we provide a much better experience.

As for the eggs, they are real eggs and we purchase them from Sysco food.

If I can provide any assistance, please don't hesitate to contact me directly.
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Austin, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed July 31, 2012

Clean & quiet. Motel style, good for overnight stay. If you are looking for more hotel style you should try the Wingate.
Rooms were renovated recently, the bed is very comfortable. Bathroom is small but clean.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 26, 2012 via mobile

Very clean and pretty quiet - considering it is along I35. The rooms are motel style so the room doors are on the building exterior. Pool was clean but cold. If you want fancy look elewhere. If you want location, cleanliness and decent value then this fits the bill.

Stayed April 2012
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas Texas
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 19, 2012

We've stayed at Best Western Executive Inn many times and have always enjoyed the best of service and accomodations. The rooms are always clean and well appointed. Joesph welcomes us everytime as if we are family. Our last stay was over Christmas this year. Wonderful! We got to meet Joseph's son, who was most pleasant and as caring as his dad.
The breakfast is wonderful, hot and the area is well cared for.
We will stay at the Best Western Executive Inn when we are in Austin!

Room Tip: Handicapped Rooms are very good. We like Rm #105!
See more room tips
  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NIMA1991, Owner at BEST WESTERN Executive Inn, responded to this review, January 21, 2012
Thank you very much for your feedback.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write a very nice review. We appreciate your loyalty to our brand.

Sincerely,
Owner
BEST WESTERN Executive Inn
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Additional Information about BEST WESTERN Executive Inn

Address: 1851 North I-35, Round Rock, TX 78664
Phone Number:
Location: United States > Texas > Round Rock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Round Rock
#10 Business Hotel in Round Rock
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Executive Inn 2.5*
Official Description (provided by the hotel):
Newly remodeled beautiful, clean, comfortable room with many amenities including frig and microwave, wired and wireless Internet and much more. ... more   less 
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Also Known As:
Best Western Round Rock
Round Rock Best Western

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