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“Nice hotel! Great staff!” 5 of 5 stars
Review of Microtel Inn & Suites by Wyndham Round Rock

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Microtel Inn & Suites by Wyndham Round Rock
2.0 of 5 Motel   |   6 Roundville Lane, Round Rock, TX 78664   |  
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Ranked #6 of 23 Hotels in Round Rock
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245 reviews from our community

Traveler rating
    135
    66
    36
    5
    3
See reviews for
102
35
15
58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 17, 2013 via mobile

I was so pumped when I found the sweet price of the Microtel when compared with the downtown Austin hotels. When we arrived...holy disappointment. Double queen rooms are tiny. I should have known that was why the price was so cheap. My young family of four had no place to put our two suitcases and couple of backpacks. The provided crib was beautiful, but HUGE and took up so much of the already precious square footage. Most importantly for my family--we were so sad about the lack of hot tub, especially since we specifically booked here because the website mentioned the hot tub. Definitely false advertisement. Also, my husband compared the temperature of the outdoor pool to that of an Arctic lake. We cancelled the remainder of our reservation after the first night and found a much more family-friendly heated pool establishment.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pablo C, General Manager at Microtel Inn & Suites by Wyndham Round Rock, responded to this review, June 4, 2013
It is disappointing to learn your overall experience with us was not as you expected. We appreciate you bringing these points to our attention and we regret any inconvenience you and your family may have experienced. Regrettably, it was during your stay that the heating issue was brought to our attention. We have since removed mention of a hot tub and apologize for any inconvenience this may have caused. We hope to welcome you back to enjoy our hotel and beautiful outdoor pool from a renewed perspective. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harlingen, Texas
Senior Contributor
44 reviews 44 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 13, 2013

I stumbled onto Microtel in Round Rock after scrambling for a decent affordable place at the last minute during the South by Southwest affair in Austin. The hotel is brand new, and the room was much larger than the ones I recalled from previous stays at other Microtels. The staff was VERY friendly and accomodating. And the location right off the Toll Road 45 and near I35 is good. There are only two reasons for the 4* vs 5* rating. The access roads and markings leading to the hotel are poor. When we drove up the first night we ended up on an unpaved road alongside the hotel with no access to the entrance. And the breakfast is skimpy compared with the Hampton Inn Arboretum in Austin where we used to stayed before they tripled their prices during SXSW week. I feel badly diluting Microtel's average rating, but for those two reasons I couldn't rate this a five star. If those two problems were fixed, Microtel Round Rock would be a Tripadvisor 5* hotel.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pablo C, General Manager at Microtel Inn & Suites by Wyndham Round Rock, responded to this review, June 4, 2013
We are happy that you were able to enjoy your accommodations and the friendliness of our staff. Thank you for bringing your concerns to our attention and we regret any inconvenience our access issue may have caused. We look forward to welcoming you back the next time you are in Round Rock.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Round Rock

Address: 6 Roundville Lane, Round Rock, TX 78664
Phone Number:
Location: United States > Texas > Round Rock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 23 Hotels in Round Rock
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Round Rock 2*
Number of rooms: 24
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