We stayed at this property for the Formula One Race in Austin and we were nothing shy of amazed. The staff was friendly and professional. The manager greeted us no less than three times when he saw us and made sure everything was perfect.The maintenance man not only changed a burned out lamp in our room, but returned with non-down pillows for my wife. The restaurant and front desk staff were very friendly and helpful. Although a little pricier than we normally would seek out, the hotel defines Texas hospitality. It was convenient to many great restaurants, also. A wonderful experience.