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“Stayed for a kids soccer tournament” 5 of 5 stars
Review of Austin Marriott North

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Austin Marriott North
3.5 of 5 Hotel   |   2600 La Frontera Blvd, Round Rock, TX 78681   |  
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Ranked #8 of 23 hotels in Round Rock
San Antonio
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“Stayed for a kids soccer tournament”
5 of 5 stars Reviewed September 3, 2013 via mobile

The location is outstanding and the price was awesome. It's near a ton of nice restaurants and no where near any housing which makes it the perfect place to not worry about your vehicle;)
We even were given free breakfast since we were in town at our daughters soccer tournament. Definitely our place in Round Rock if we need a place to rest our heads.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AWLevinson, Front Office Manager at Austin Marriott North, responded to this review, October 9, 2013
Thank you for your positive review and feedback. I’m delighted to hear you had a great stay with us! We love hosting the guests visiting the soccer tournaments. Our hotel provides ample parking and it is complementary. We are looking forward for your return to the Austin Marriott North.
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159 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Porto Alegre, RS
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed September 3, 2013

it is a nice hotel and well located. nothing to complaint about the room that was perfect (just missed the refrigerator at room as I used to have), at all the hotel has a good infra. but I had problem with the ice machine at my floor, it was not working and I had to went twice to the lobby to got ice. I communicated it but the problem persisted.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AWLevinson, Front Office Manager at Austin Marriott North, responded to this review, October 8, 2013
Thank you for taking the time to write this review, we always welcome feedback from our guests. We are located in Round Rock (17.4 miles from downtown Austin) which makes it great for guests that do not want to get involved with Austin traffic. We have easy access to the main highways into downtown Austin. I am sorry to hear about the ice machine being out of service, I certainty understand how coming down to the first floor to get ice would be uncomfortable. We do have ice machine on every floor for the convenience of our guests. The concern that you have expressed has already been addressed and corrected. We hope to see you return as our guest when visiting Austin.
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Austin, TX Hook 'em Horns!
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 31, 2013

My husband and I stayed here for a wedding. Our room was very clean and spacious. We enjoyed a wonderful nights' sleep. We had the breakfast buffet, which was very good and a decent value at $12.99. We live locally but wouldn't hesitate to recommend this hotel to family and friends.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AWLevinson, Front Office Manager at Austin Marriott North, responded to this review, September 30, 2013
Thank you lynnva68 for the wonderful review!!! I’m sure the wedding you attended was lovely and I’m happy that though you live locally, you choose to stay with us. Our signature Marriott mattress and box spring sets bring you unmatched comfort with the finest quality materials for a good night sleep. Our restaurant team including our chef were delighted to hear that you enjoyed our breakfast buffet with large selection of breakfast meats, eggs and omelets cooked to order, freshly cut fruits and much more. The biggest complement we could get is for our guests to recommend us, thank you!
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Highland Park, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed August 24, 2013

The Marriott would be like any Marriott, except for the staff. Very friendly and welcoming. They had to upgrade us because of a maintenance issue but that was not a problem for us. They could not apologize enough for any inconveniences we had. We really enjoyed staying at the hotel because of the location. Rooms were very clean and modern. TV's state of the art. We felt that we were at the movies with the wonderful quality. The buffet breakfast was fantastic, along with the breakfast staff. Sorry we were not here longer. We would stay here again.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AWLevinson, Front Office Manager at Austin Marriott North, responded to this review, September 29, 2013
Thank you so much for taking the time to write this amazing review!!! Here at the Austin Marriott North we are all about exceptional customer service. We hope you enjoyed the upgraded guest room with new and stylish bathroom, in-room carpet and lobby carpets. I am delighted to hear that even though there was some inconvenience we did rectify the situation quickly and you were happy with the outcome. We look forward to having you back as our guest in the near future.
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London, United Kingdom
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 11, 2013

I am in shock and have to apologise that I have not reviewed the Marriott ! The front desk is awesome , room service superb -and the bar is super - @chris and @may - nice job ! I love this hotel :) xX
I stay here 4-8 times per year..

Stayed April 2013, traveled on business
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AWLevinson, Front Office Manager at Austin Marriott North, responded to this review, August 18, 2013
Thank you so much for taking the time to write this awesome review!!! Its positive feedback like yours that motivates our associates to deliver “exceptional” customer service like you experienced. We do thrive for superior customer service and I am delighted you enjoyed your stay here. We hope to see you back soon!
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Spring Hill, Tennessee, United States
1 review
5 of 5 stars Reviewed August 1, 2013

We stayed here over the July 4 weekend, and we couldn't have been happier. The staff at this hotel is amazing. When we arrived, there had been a miscommunication about our room type, and they immediately fixed the issue so that we didn't hardly realize it had even happened! They all knew us by name within our first hour of being there, and the breakfast buffet is TO DIE FOR. We ordered cookies and milk one night, assuming it would be chocolate chip. We were surprised by Oatmeal Raisin and decided to send them back (my nine year old just isn't a fan!). The next day, I received a call that the chef had gone out and purchased chocolate chip and some other chocolate-type cookies and baked them, and would we mind if they delivered them to our room? With the cookie delivery was fresh milk AND a sweet note from the customer service rep. We were in awe...above and beyond just isn't enough to describe the level of service we received. We were there four nights, and I just can't speak highly enough of this hotel. Clean, comfortable...just phenomenal.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 20, 2013

The front desk staff were very attentive and helpful. The hotel is going through an upgrade but limit their wook day from 9am to 5 pm as to not disturb guests. Room was comfortable with a king size bed and large table with many outlets to work. The 32" plasma TV was smaller than desired but a good assortment of cable channels.
Tub has been replaced with a Shower that was forceful and hot.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AWLevinson, Front Office Manager at Austin Marriott North, responded to this review, July 22, 2013
Thank you so much for taking the time to write this detailed review!!! Our staff is what makes us so unique; we are constantly working hard to deliver implacable service. The Austin Marriott North is a great choice for business and leisure travelers. The oversized work desks and verity of electrical outlets are just a few of the many necessities we keep in mind during our upgrades. I’m delighted to hear you enjoyed your stay with us.
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Additional Information about Austin Marriott North

Address: 2600 La Frontera Blvd, Round Rock, TX 78681
Phone Number:
Location: United States > Texas > Round Rock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Round Rock
#10 Business Hotel in Round Rock
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Austin Marriott North 3.5*
Official Description (provided by the hotel):
Ranked among the best in guest satisfaction, the award-winning Austin Marriott North hotel defines superior service and amenities. The only full-service hotel in Round Rock, TX, offering a convenient location in La Frontera E-Commerce Park near Dell Headquarters, Hewlett Packard, Samsung and IBM. ... more   less 
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Also Known As:
Austin Marriott North Hotel Round Rock
Marriott Round Rock
Marriott Hotel Round Rock
Round Rock Marriott

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