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“Wonderful Stay” 5 of 5 stars
Review of Austin Marriott North

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Austin Marriott North
3.5 of 5 Hotel   |   2600 La Frontera Blvd, Round Rock, TX 78681   |  
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Ranked #8 of 23 hotels in Round Rock
Austin, TX Hook 'em Horns!
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
“Wonderful Stay”
5 of 5 stars Reviewed August 31, 2013

My husband and I stayed here for a wedding. Our room was very clean and spacious. We enjoyed a wonderful nights' sleep. We had the breakfast buffet, which was very good and a decent value at $12.99. We live locally but wouldn't hesitate to recommend this hotel to family and friends.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AWLevinson, Front Office Manager at Austin Marriott North, responded to this review, September 30, 2013
Thank you lynnva68 for the wonderful review!!! I’m sure the wedding you attended was lovely and I’m happy that though you live locally, you choose to stay with us. Our signature Marriott mattress and box spring sets bring you unmatched comfort with the finest quality materials for a good night sleep. Our restaurant team including our chef were delighted to hear that you enjoyed our breakfast buffet with large selection of breakfast meats, eggs and omelets cooked to order, freshly cut fruits and much more. The biggest complement we could get is for our guests to recommend us, thank you!
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159 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Highland Park, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed August 24, 2013

The Marriott would be like any Marriott, except for the staff. Very friendly and welcoming. They had to upgrade us because of a maintenance issue but that was not a problem for us. They could not apologize enough for any inconveniences we had. We really enjoyed staying at the hotel because of the location. Rooms were very clean and modern. TV's state of the art. We felt that we were at the movies with the wonderful quality. The buffet breakfast was fantastic, along with the breakfast staff. Sorry we were not here longer. We would stay here again.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AWLevinson, Front Office Manager at Austin Marriott North, responded to this review, September 29, 2013
Thank you so much for taking the time to write this amazing review!!! Here at the Austin Marriott North we are all about exceptional customer service. We hope you enjoyed the upgraded guest room with new and stylish bathroom, in-room carpet and lobby carpets. I am delighted to hear that even though there was some inconvenience we did rectify the situation quickly and you were happy with the outcome. We look forward to having you back as our guest in the near future.
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London, United Kingdom
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 11, 2013

I am in shock and have to apologise that I have not reviewed the Marriott ! The front desk is awesome , room service superb -and the bar is super - @chris and @may - nice job ! I love this hotel :) xX
I stay here 4-8 times per year..

Stayed April 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AWLevinson, Front Office Manager at Austin Marriott North, responded to this review, August 18, 2013
Thank you so much for taking the time to write this awesome review!!! Its positive feedback like yours that motivates our associates to deliver “exceptional” customer service like you experienced. We do thrive for superior customer service and I am delighted you enjoyed your stay here. We hope to see you back soon!
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Spring Hill, Tennessee, United States
1 review
5 of 5 stars Reviewed August 1, 2013

We stayed here over the July 4 weekend, and we couldn't have been happier. The staff at this hotel is amazing. When we arrived, there had been a miscommunication about our room type, and they immediately fixed the issue so that we didn't hardly realize it had even happened! They all knew us by name within our first hour of being there, and the breakfast buffet is TO DIE FOR. We ordered cookies and milk one night, assuming it would be chocolate chip. We were surprised by Oatmeal Raisin and decided to send them back (my nine year old just isn't a fan!). The next day, I received a call that the chef had gone out and purchased chocolate chip and some other chocolate-type cookies and baked them, and would we mind if they delivered them to our room? With the cookie delivery was fresh milk AND a sweet note from the customer service rep. We were in awe...above and beyond just isn't enough to describe the level of service we received. We were there four nights, and I just can't speak highly enough of this hotel. Clean, comfortable...just phenomenal.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 20, 2013

The front desk staff were very attentive and helpful. The hotel is going through an upgrade but limit their wook day from 9am to 5 pm as to not disturb guests. Room was comfortable with a king size bed and large table with many outlets to work. The 32" plasma TV was smaller than desired but a good assortment of cable channels.
Tub has been replaced with a Shower that was forceful and hot.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AWLevinson, Front Office Manager at Austin Marriott North, responded to this review, July 22, 2013
Thank you so much for taking the time to write this detailed review!!! Our staff is what makes us so unique; we are constantly working hard to deliver implacable service. The Austin Marriott North is a great choice for business and leisure travelers. The oversized work desks and verity of electrical outlets are just a few of the many necessities we keep in mind during our upgrades. I’m delighted to hear you enjoyed your stay with us.
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Jackson, Michigan
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed July 19, 2013

Excellent service from desk staff. Really go out of their way to make you feel welcome to the property. Extremely comfortable beds for a good night's rest. Some noise from children in adjacent rooms, but at an understandable level.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AWLevinson, Front Office Manager at Austin Marriott North, responded to this review, July 22, 2013
Thank you so much for the kind words!!! Our team truly cares about every single guest and will go above and beyond to create a memorable stay. I’m glad to hear that you enjoyed a good night’s sleep on our signature Marriott mattress. I am sorry to hear you experienced noise during your stay, at your next visit please notify the front desk and we will be more than happy to address the matter.
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Edmond
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 12, 2013

Great location if you are visiting the Dell headquarters. Hotel is very nice and the front desk staff is outstanding. They go out of their way to make you feel like a valued guest. Room walls are a little thin - I could hear my neighbors phone conversation but overall it was pretty quiet during my stay. I might have had a different experience if I had a noisy neighbor. Bed was very comfortable. They are currently doing some construction but this did not impact my stay.

Room Tip: Room walls could potentially be a concern if you have a noisy neighbor.
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AWLevinson, Front Office Manager at Austin Marriott North, responded to this review, July 14, 2013
Thank you so much for taking your time and writing this awesome review!!! There is nothing better than hearing our guest wonderful feedback about our team. We would like to think that what sets us apart from our competition is our amazing team. We are sorry to hear the room wasn’t as quiet as you had expected, if you ever encounter this in your future visits please let us know and we will address the issues right away. We are looking forward to having you back at our hotel.
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Additional Information about Austin Marriott North

Address: 2600 La Frontera Blvd, Round Rock, TX 78681
Phone Number:
Location: United States > Texas > Round Rock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Round Rock
#10 Business Hotel in Round Rock
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Austin Marriott North 3.5*
Official Description (provided by the hotel):
Ranked among the best in guest satisfaction, the award-winning Austin Marriott North hotel defines superior service and amenities. The only full-service hotel in Round Rock, TX, offering a convenient location in La Frontera E-Commerce Park near Dell Headquarters, Hewlett Packard, Samsung and IBM. ... more   less 
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Also Known As:
Austin Marriott North Hotel Round Rock
Marriott Round Rock
Marriott Hotel Round Rock
Round Rock Marriott

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