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“Nice and very clean hotel with very friendly staff.” 5 of 5 stars
Review of Austin Marriott North

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Austin Marriott North
3.5 of 5 Hotel   |   2600 La Frontera Blvd, Round Rock, TX 78681   |  
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Ranked #8 of 23 hotels in Round Rock
Texas
Top Contributor
51 reviews 51 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Nice and very clean hotel with very friendly staff.”
5 of 5 stars Reviewed November 6, 2012

Every April I go to Round Rock for a business conference and have stayed here for the last three years. I have always been pleased with my room and the staff. I am very very picky about the cleanliness of my hotel rooms. My room has always been nice and clean with very comfy beds. I don't sleep well in hotels, but I sleep like a baby every time I stay here. The staff here is outstanding; always very friendly and helpful. I have only eaten breakfast in the hotel restaurant, and even though the food was good, I wasn't impressed with the service from the restaurant wait staff. The last time I stayed here, after waiting 10-15 minutes and still no waiter/waitress, I got up and left and ate the free snacks from the conference for breakfast. I plan on staying here again in April 2013 and highly recommend this hotel. (I am giving it 5 stars but this doesn't apply to the restaurant staff.)

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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156 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Texas
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed October 31, 2012

Stayed here on business last week and while the property was nice, it was striking in the fact that it did nothing extraordinary. Property: it was nice, but nothing special....it was nice and clean, however. Staff was helpful and did their jobs - no issues there. Room was clean, but not spotless...glasses were dirty. Parking/checkin/checkout/etc. were all notable in the fact that there's nothing to say....efficient is the best word I can use.

There were some issues, however. My room was at the end of the hall which was nice for being quiet, but the room wasn't spotless: one glass in the room was dirty (smudgy fingerprints) and the bed was amongst the least comfortable I've been in for quite a while. It was like a hammock, it was so worn! Pillows were nice, however. The A/C in the room wouldn't get lower than 73F (yes, I had a thermometer!) regardless of where I set the thermostat. The bathroom was also terribly small - so small that you couldn't even open the door all the way w/o hitting something...in this case, the tub. It was very clean, however.

Overall, it's a solid 3 in my book. I wouldn't stay there if I have a choice in the future, however.

Room Tip: Corner/End of Hall rooms are bigger according to my experience.
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Massachusetts
Top Contributor
63 reviews 63 reviews
30 hotel reviews
Reviews in 34 cities Reviews in 34 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 27, 2012

Very good Marriott property with a superb location to most of Round Rock. Front desk staff are outstanding and the room service is prompt and the food was excellent. The rooms are average in size, clean and the bedding is above average.

There is a restaurant adjacent to this property that serves a great breakfast and would recommend the buffet.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bossier City
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 20, 2012

Seems to be a new hotel. My room was spacious with desk that has extra electric plugs. Room and bathroom are very nice and clean. Not enough lighting, only lamps. Beds are comfortable but a little soft for me. One night it was raining and must have been drain outside my window as I could hear water "running" along outside wall. Didn't have that problem the next night when it wasn't raining. Was here for business conference and met in two different conference rooms. The meeting rooms were both nice although you could hang meat in both but I think being cold at conferences are the norm. Ate in the onsite restaurant. Menu looked good, slightly high priced but what was ordered was very good, very attentive staff. Only had one small problem while staying here. Logging onto WiFi there was going to be a charge. I called the front desk and was told my "package" didn't include free WiFi. After my silence, the young lady wisely said, "let me give you the code so you aren't charged." A problem that was also encountered, but no fault of hotel, there is road construction all around the hotel and no way to avoid it. Made it hard to find the entrance. Seems like I'm complaining a lot. These were just minor things and I do give it over all "excellent" rating. Would stay again.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
5 of 5 stars Reviewed August 12, 2012 via mobile

I travel for work and this hotel is world class. The service is the best I have ever received, room quality was great and the beds were the most comfortable I have used in a long time. The food was excellent.

Stayed August 2012, traveled with family
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Pune
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 30, 2012

My stay in Marriott Austin North in Round Rock(Austin) for a week was an excellent experience. The room was spacious, neat and very well ventilated which further made air conditioning system a better feeling especially in the night I could get good sleep and could wake up on time easily. Breakfast was great and even the bar and the restaurant was awsome. And most importantly the service offered in the restaurant and bar was very good. Staff there was very friendly and prompt. Even hotel staff was very prompt and helpful as I remember one instance where I got a finger cut but I did receive prompt help from reception in the form on antiseptic and band-aid.
Also good part about Marriott Austin North is it was near to my office in Round Rock so didn't have to spend time traveling...:)
Thus all in all it was great experience and pleasant stay in Marriott Austin North.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Norman, Oklahoma
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 22, 2012

Stayed a night on business and found this hotel to be extremely nice and the staff willing to do whatever it takes to make sure I was happy with the hotel. The staff in the hotel bar was very friendly. The rooms were quite big and very clean.

There was a lot of road construction going on by the hotel, but it wasn't too big of a problem. It's quite a drive from the Austin airport, but was convenient to the location we were working.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Austin Marriott North

Address: 2600 La Frontera Blvd, Round Rock, TX 78681
Phone Number:
Location: United States > Texas > Round Rock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Round Rock
#10 Business Hotel in Round Rock
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Austin Marriott North 3.5*
Official Description (provided by the hotel):
Ranked among the best in guest satisfaction, the award-winning Austin Marriott North hotel defines superior service and amenities. The only full-service hotel in Round Rock, TX, offering a convenient location in La Frontera E-Commerce Park near Dell Headquarters, Hewlett Packard, Samsung and IBM. ... more   less 
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Also Known As:
Austin Marriott North Hotel Round Rock
Marriott Round Rock
Marriott Hotel Round Rock
Round Rock Marriott

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