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“Friendly Hotel Staff...” 5 of 5 stars
Review of Holiday Inn Express Round Rock

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Holiday Inn Express Round Rock
3.0 of 5 Hotel   |   2340 North IH-35, Round Rock, TX 78728   |  
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Ranked #11 of 23 hotels in Round Rock
Henderson, Texas
1 review
“Friendly Hotel Staff...”
5 of 5 stars Reviewed June 18, 2013

Staff is very helpful and friendly! Hotel location was perfect for a great day of shopping and a night at the ball park. Great night sleep and breakfast! Again, just want to emphasize that the staff at this Holiday Inn Express location is excellent!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frances L, AGM at Holiday Inn Express Round Rock, responded to this review, June 19, 2013
Wow! Thank you for taking your time to comment on your visit. Our goal is to make every guest's stay memorable. It looks as though we hit a homerun with you.

We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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71 people have reviewed this hotel

Traveler rating
    35
    17
    8
    6
    5
See reviews for
22
9
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15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
Tyler, Texas, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 9, 2013

After a less than wonderful stay at the Holiday Inn Express in h Salado the previous night, I walked into this location with a hypercritical attitude. I soon found that there was nothing to be critical of here. The room was nicely appointed, clean and quiet. I slept well and enjoyed decent breakfasts both mornings. My only suggestion would be that they have a more attentive person tending the breakfast area to refresh supplies and clean the tables. I'd certainly stay here again.

  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frances L, AGM at Holiday Inn Express Round Rock, responded to this review, June 11, 2013
Thank you for taking your time to write a review concerning your stay. It is always rewarding to know when we have delivered the service guests deserve.

We look forward to your next stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iowa
Top Contributor
87 reviews 87 reviews
17 hotel reviews
Reviews in 29 cities Reviews in 29 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 18, 2013 via mobile

Front desk very friendly. Older hotel with updates done. Some windows need to be replaced

Good breakfast menu.

Several awesome restaurants within half a block to walk to.. Mexican & steakhouse - awesome food

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frances L, AGM at Holiday Inn Express Round Rock, responded to this review, May 20, 2013
It is wonderful to have guests take their time to let us know when we met their expectations. Thank you for your comments.

We look forward to your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
China Spring
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 1, 2013

Rooms are very nice and clean. Off I-35 enough to be quiet. Very good selection. Rooms are big enough to accommodate two people nicely. Rates are good. Separate desk, dining area in "kitchen area". All in all a very good choice.

  • Stayed May 2013
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frances L, AGN at Holiday Inn Express Round Rock, responded to this review, May 2, 2013
Thank you for taking your time to share your experience at our hotel. It is our goal to make each guest's stay a perfect one.

We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
psd
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 30, 2013

We usually stay in these hotels and are very happy with them. But this one smelled like mold in the room. The room carpet was torn and it took forever the bathroom water to get hot. The bed also wasn't that comfortable.

  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frances L, AGM at Holiday Inn Express Round Rock, responded to this review, May 2, 2013
Our goal for each guest is for the stay to be a perfect one. We apologize that we did not meet our goal.
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Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed April 25, 2013

My husband and I recently stayed here one night. It was our first time staying at a Holiday Inn Express and I was very impressed with the room and the staff at this location. The two people at the front desk were extremely friendly. Our room was very clean and spacious. I loved the Bath and Body Works toiletries they provided. I was very impressed with the breakfast selection the next morning which included items like scrambled eggs, cinnamon rolls, biscuits & gravy and not just the typical cold cereal and bagels. Will gladly stay here again!

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frances L, Assistant General Manager at Holiday Inn Express Round Rock, responded to this review, April 27, 2013
We greatly appreciated your taking your time to write this review of our property. Our goal each day is to be sure each guest has a perfect stay.

We look forward to your next stay. Have a great day!
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Sioux Falls, South Dakota
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 12, 2013

The rooms are clean and the staff members are very nice. It's next to a "Cracker Barrel" Restaurant which is so convenient. We had a great stay here and would recommend it to anyone who is coming this way.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frances L, Assistant General Manager at Holiday Inn Express Round Rock, responded to this review, April 14, 2013
Thank you for taking time to write your review. It is our goal to have each guest's stay a perfect one.

We look forward to your next stay. It will be our pleasure to be of service to you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Round Rock

Also Known As:
Holiday Inn Express Round Rock Hotel
Holiday Inn Express Round Rock Hotel Round Rock
Holiday Inn Round Rock
Round Rock Holiday Inn
Address: 2340 North IH-35, Round Rock, TX 78728
Phone Number:
Location: United States > Texas > Round Rock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Round Rock
#12 Family Hotel in Round Rock
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Round Rock 3*
Official Description (provided by the hotel):
We love fresh, we love new, we love our hotel and, we love you! That is why our staff will be working around the clock to make our transition from a Holiday Inn Hotel & Suites into a Holiday Inn Express as smooth as possible. The Express brand was created for families and business travelers alike. The anticipated completion date for our conversion will be early to mid-June. We feel confident that this conversion will be a success, thanks to our wonderful guests and staff. This property was a recipient of The Intercontinental Hotels Group Quality Excellence Award. The Holiday Inn Austin-Round Rock is where luxury, convenience and affordability await you. We offer our guests quality accommodations in beautifully decorated spacious suites. Every guest is welcomed by our friendly, professional staff who is dedicated to making each stay a pleasant, safe, and memorable experience.Our property is conveniently located in the heart of the sports capital of Texas. The Holiday Inn Hotel and Suites is located on IH 35 N, just minutes from several major employment and recreation sites. Dell Computers, Texas State University, Teco Westinghouse, Cypress Semiconductors, Dell Diamond (home of the Round Rock Express baseball team), Old Settler s Park, the new Round Rock Premium Outlet mall are all within just 5 miles of the Holiday Inn. To add to the convenience factor, we have several wonderful restaurants that border the hotel. ... more   less 
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