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“Excellent value and service” 4 of 5 stars
Review of Candlewood Suites Round Rock

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Candlewood Suites Round Rock
2.0 of 5 Hotel   |   521 South IH35, Round Rock, TX 78664   |  
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Ranked #10 of 23 Hotels in Round Rock
Houston, Texas
1 review
“Excellent value and service”
4 of 5 stars Reviewed October 20, 2012

I stay at this hotel every other week. They have a great price and value for the money. Their personnel is very friendly and supportive. I will continue to come back to it. Very close to Dell headquarter offices in Round Rock.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nikki P, General Manager at Candlewood Suites Round Rock, responded to this review, October 22, 2012
The Candlewood Suites would like to thank you for your kind comments about our hotel. We enjoy having you here and are glad that we can give you a little of that home-away-from-home feel while your professional travel needs send you away from home.
Thanks again and we'll see you soon!
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63 reviews from our community

Traveler rating
    34
    14
    5
    7
    3
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19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Cedar Park, Texas
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 19, 2012

If you are looking for a temporary home in the Austin area, consider Candlewood Suites, Round Rock. We recently sold our home and needed a place to live while building our new home. We saw the ad for Candlewood Suites, Round Rock on Craigslist, decided to check it out, and ended up moving into a one bedroom suite along with our dog.. We can't say enough about the cleanliness of our suite and the hospitality of the staff. We love the free coffee (all day) and the
weekly cleaning. The towel exchange is also a bonus. During warm weather, a complimentary dinner is provided outdoors once a week. I am able to work out of my suite due to the free faxing service offered at the front desk. I couldn't ask for more. The staff is extraordinary. During the few weeks we have been here, several guests have returned after finding alternative housing did not meet their expectations. This is truly a very special hotel and a wonderful temporary home. Thank you Nikki and staff for all you do to make your guests feel so welcome.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nikki P, General Manager at Candlewood Suites Round Rock, responded to this review, September 21, 2012
Thank you so much for sharing all the great compliments. We are extremely happy that your stay with us is exactly what we want you to experience each time you visit the Candlewood Suites in Round Rock. Great comments such as yours make us strive harder to continue building relationships with our guests.
Thank you again from the management, staff, and ownership!
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Beaumont, Texas
1 review
4 of 5 stars Reviewed September 15, 2012

A great location to stay for business. Rooms are average in size , very clean, and the staff is very knowledgable and helpful. The beds sleep very well and the kitchen is large enough to satisfy most any one's needs.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nikki P, General Manager at Candlewood Suites Round Rock, responded to this review, September 17, 2012
On behalf of the entire staff of the Candlewood Suites in Round Rock, I want to thank you for your kind words about our property. We are so glad you enjoyed your stay and hope to see you again when you are back in the area.
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Hewitt, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 31, 2012

The room was neat and clean. We had access to cable tv and wireless internet, as well as a fully functioning kitchenette stocked with necessities. I was impressed with the size of the bathroom. The location of the hotel is very convenient and easy to find.

Room Tip: There are several different types of rooms to choose from; the one we stayed in had the kitchenette...
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nikki P, Manager at Candlewood Suites Round Rock, responded to this review, September 4, 2012
Thank you for taking the time to log into TripAdvisor and fill out those wonderful comments about the Candlewood Suites in Round Rock. We are so glad that you enjoyed your stay and hope to see you next time you are in the Round Rock area!
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Monterrey, Mexico
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 25, 2012

It is a for business trips. I just relocated to Round Rock so in the meanwhile my and my family were waiting for the house we bought to be ready, we stayed here. They have free wifi and very decent kitchenette. Rooms are kind of small, but overall it is a good room that matches the price you pay for it. If you're planning a vacation, don't stay here, because you might get better amenities somewhere else. But if you're on a business trip, it's a good place.

Room Tip: Ask for rooms on the upper levels to avoid the train noise. They don't have a pool. WiFi is fr...
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  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Candlewood Suites Round Rock, responded to this review, June 27, 2012
Thank you for taking the time to write this review and giving us your feedback. I am so glad that you enjoyed your room and we were able to help out in the transition for your relocation to Round Rock. We hope that you are enjoying your new home.
Sincerely, Nikki Patterson, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandler, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 20, 2012

Whether you are traveling for business (long-term in my case) or pleasure, Candlewood Suites is a nice option. The staff (particularly Shelly, Ranae, Nikki and Ivone....thank you!) go out of their way to make guests feel at home while on the road. The complimentary laundry facilities and weekly Wednesday barbeques were great! I also enjoyed not having to drive to store for food as the in house Cupboard store has an abundance of options. Beds/linens are quite comfortable and location to restaurants and sports bars helpful. Don't hesitate to stay here, believe me you'll be glad you did (this is coming from someone that returned home from 5+ month stay)!

Joe (in Phoenix)

Room Tip: Rooms along east side of building (odd numbered rooms) furthest from I-35, but not sure if noise is...
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  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Candlewood Suites Round Rock, responded to this review, June 27, 2012
Thank you Joe! We so enjoyed having you stay with us and hope that you are enjoying your brief trip home before your travels take you to your next location. The entire staff appreciated your comments and we hope to see you if work brings you back to the area.
Sincerely,
Nikki Patterson
General Manager
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Saint Louis, Missouri
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 18, 2012

If you're looking to stay in Round Rock, I recommend this place. It's just a short 20 minute drive to downtown Austin. I've stayed on two different occasions over the last year, and both experiences were pleasant. Clean, spacious rooms including a kitchenette. Friendly staff. I didn't get a chance to use the workout room, but it looks clean and well kept.

  • Stayed June 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Candlewood Suites Round Rock, responded to this review, June 27, 2012
Thank you for the very nice review. We are so pleased that you enjoyed your stay and appreciate your comments. We look forward to your next visit. Sincerely, Nikki Patterson, General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Round Rock

Address: 521 South IH35, Round Rock, TX 78664
Phone Number:
Location: United States > Texas > Round Rock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#3 Romantic Hotel in Round Rock
#13 Business Hotel in Round Rock
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Round Rock 2*
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection.At the Candlewood Suites Austin Round Rock Hotel, we put the amenities where they really count: in your room. We are located on IH 35, near Dell Computers and close to restaurants, attractions and shopping centers. Downtown Austin, Austin City Limits, Southwestern University and the University of Texas are all within a 20 minute drive of the hotel. The Dell Diamond with Round Rock Express baseball is 5 minutes away. The Candlewood Suites Round Rock Hotel is conveniently located within 3 miles of Round Rock Hospital, and less than 5 miles from the new Round Rock Premium Outlet center. All guest rooms in the hotel feature full kitchens and one queen size bed. The Candlewood Suites Round Rock hotel offers complimentary laundry facilities, a full fitness center, business desk in the lobby with Internet and both wired and wireless high speed Internet connections in guest rooms. The Candlewood Suites Round Rock hotel is pet friendly. A non-refundable pet fee of $75 to $150 is required along with a signed pet agreement at check-in. Documentation specifying that all vaccinations are up to date must be available. Call hotel for a copy of the full pet policy.The maximum number of guests (including children) allowed per room is 2 in a room with one bed or 4 in a room with 1 queen and a sofa sleeper. ... more   less 
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Also Known As:
Candlewood Suites Round Rock Hotel Round Rock
Candlewood Round Rock
Round Rock Candlewood Suites

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