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“Pleasant staff” 3 of 5 stars
Review of Wingate by Wyndham Round Rock

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Wingate by Wyndham Round Rock
3.0 of 5 Hotel   |   1209 North IH 35, Round Rock, TX 78664   |  
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Ranked #13 of 23 Hotels in Round Rock
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319 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Lake Jackson, Texas, USA
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed October 22, 2013 credit card Amex Card Member Review

Stayed at Windgate for a class, hopefully it is in a state of repair. Backdoor would not close to Hotel, was taped, stairway door had to be pulled close, Stairway had large roach that guest killed and was not cleaned up all weekend. Last day found live medium sized roach in my shoe in the closet.

Stayed August 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobinBeadles, Manager at Wingate by Wyndham Round Rock, responded to this review, November 5, 2013
Dear Guest,
Thank you for your recent stay at the Wingate Round Rock. You are correct about the hotel being under renovation and we ar making repairs to the doors and stairwells. We do have scheduled pest control . However we will now be more diligent with the treatment in our stairwells and entranceways. Thank you for letting us know and we are so sorry you encountered one of our uninvited guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plano
1 review
4 of 5 stars Reviewed October 20, 2013

I was originally booked into the Best Western up the road, but their hot water heater was broken and I needed to find somewhere else. The Wingate honored the same rate and got me a room without fuss. Room was large, clean and comfortable. Lena on the front desk had obviously had a long, busy day, but she made sure everything was just right and let me have a late check-out without problem. The Wingate saved the day and now has won a new customer from Best Western!

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobinBeadles, Guest Relations Manager at Wingate by Wyndham Round Rock, responded to this review, October 23, 2013
Dear Guest,
Thank you so much for the review of your recent stay at the Wingate Round Rock. I am glad that we were able to accommodate you with a great rate and a spacious, comfortable guestroom.
Thank you for mentioning the friendliness of our staff member, Lena. It is always good to know our guests are receiving a warm welcome and good service.
The best part is hearing that we have a new customer in you . Please return very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wingate by Wyndham Round Rock

Address: 1209 North IH 35, Round Rock, TX 78664
Phone Number:
Location: United States > Texas > Round Rock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Round Rock
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wingate by Wyndham Round Rock 3*
Number of rooms: 100
Official Description (provided by the hotel):
The Wingate by Wyndham is a truly unique hotel in Round Rock, Texas, located in the heart of the city minutes away from the popular destinations. Our 100 over-sized guestrooms are appointed with modern decor and quality amenities. In the morning enjoy our complimentary hot breakfast; in the evening unwind in our upscale wine bar. Have a corporate meeting or lavish social event in our Williamson Conference Center with 15,000 feet of flexible meeting space. ... more   less 
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Also Known As:
Wingate By Wyndham Round Rock Hotel Round Rock
Wingate Round Rock
Wingate Hotel Round Rock

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