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“bathroom cleaning” 3 of 5 stars
Review of Wingate by Wyndham Round Rock

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Wingate by Wyndham Round Rock
3.0 of 5 Hotel   |   1209 North IH 35, Round Rock, TX 78664   |  
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Ranked #16 of 23 hotels in Round Rock
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273 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Houston, Texas
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 2, 2013

Stayed here for a event in the convention center on their property. Property was about 1/2 full judging from parking lot.

Cons:

* Three glaring blood stains on my bed blanket (cleaning issue) (Got a free night stay for that) Did I mention disgusting?
* Loose towel bar hanging off wall in bathroom
* Toilet rocks back and forth and not tightly connected to bathroom floor (Ride them doggies, partner!)
* Bathroom ceiling fan hanging off ceiling
* Shoddy work throughout the room (trim with 1/4" gap on bathroom door, wall corner carpet comming off the wall, etc.)
* Stained carpet in the halls, carpet bubbling up as a trip hazard in the hallways, carpet ripped where the seems are sewed together
* Tears and stains on hall wall paper through out the facility
* Management makes up excuses for the properties faults and problems - good luck finding the manager.
* Odd funny grandma's house "smell" throughout the property.
* Beds are not new temperpedic soft beds of any brand. HARD AS A ROCK!

Pros:

* Pleanty of fast food and resturants within 1 mile radious of the hotel
* Easy access on and off Hwy 35

A staff member explained the property is owned by several out of state business men from New York (FRANCHISE!) who suck out all the profits and have no clue how to run a hotel. BOY DOES IT SHOW!

Prime problems in my opinion:

Cleaning staff is thin and has to cut corners
Maintainence staff is streatched to the limit and has to cut corners
Owners have no clue what they are doing. Judging by the repairs and renovations, somebody went with the low bid.

I will never, ever, stay at a Wingate Property again.

I tend to stay at Marriot companies or La Quintas (which also seem to be going downhill).

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 24, 2013 via mobile

The room was perfect! Clean, roomie, and comfie bed. We turned on AC immediately because Austin is way humid. The location was okay. Personally I wish it was closer to the city (30 minute drive from the airport). The price was economical but I would pay more for a room in the city. I liked that it was right of the exit. We had the complimentary breakfast and it was good but they didn't have enough. They need to make sure they keep it full. They had ran out of eggs and potatoes and didn't really refill it. The front desk was okay as well. Nothing special. I would stay in a hotel closer to the city next time.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobinBeadles, Manager at Wingate by Wyndham Round Rock, responded to this review, May 29, 2013
Dear Guest,
Thank you for the review of your recent stay at the Wingate in Round Rock. I am glad to hear that you found tyour guest room to be oversized , comfortable and attractive. Our location is convenient to the interstate and depending on traffic not too far from the city of Austin. Sorry to have run low on breakfast the morning you were here. I will certainly pass that on to the appropriate staff members. Our hot complimentary breakfast is one of our most important features.
Thank you again,
Robin Beadles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wingate by Wyndham Round Rock

Address: 1209 North IH 35, Round Rock, TX 78664
Phone Number:
Location: United States > Texas > Round Rock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Round Rock
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wingate by Wyndham Round Rock 3*
Official Description (provided by the hotel):
The Wingate by Wyndham is a truly unique hotel in Round Rock, Texas, located in the heart of the city minutes away from the popular destinations. Our 100 over-sized guestrooms are appointed with modern decor and quality amenities. In the morning enjoy our complimentary hot breakfast; in the evening unwind in our upscale wine bar. Have a corporate meeting or lavish social event in our Williamson Conference Center with 15,000 feet of flexible meeting space. ... more   less 
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Also Known As:
Wingate By Wyndham Round Rock Hotel Round Rock
Wingate Round Rock
Wingate Hotel Round Rock

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