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“Dirty and undisciplined.” 2 of 5 stars
Review of Wingate by Wyndham Round Rock

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Wingate by Wyndham Round Rock
3.0 of 5 Hotel   |   1209 North IH 35, Round Rock, TX 78664   |  
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Ranked #18 of 24 Hotels in Round Rock
Vancouver
1 review
“Dirty and undisciplined.”
2 of 5 stars Reviewed March 26, 2013

I stayed at the Wingate for the recent Security BSides conference and was extremely disappointed. Staff seemed bothered when asked for help, would hang around smoking by the back door and seemed careless. The room was not properly cleaned nor maintained and the washrooms in the conference center smelled like urine so bad it was enough to make you sick. The facilities were very poorly maintained with exposed electrical wires here and there.

  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Wingate by Wyndham

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414 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Kents Store
1 review
4 of 5 stars Reviewed March 12, 2013

The best thing about this hotel was the staff. Debbie, Rosemary and Robin made sure that the 3 week conference I was delivering went smoothly. They were incredibly helpful and I look forward to staying there the next time I'm doing a conference in Round Rock, TX.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobinBeadles, Guest Relations Manager at Wingate by Wyndham Round Rock, responded to this review, March 15, 2013
Dear Guest,
Thank you so much for your review and your kind comments toward our staff. It was a pleasure to get to know you and we hope that you will return very soon.
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Dallas, Texas
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 8, 2013

Spent the other night at the Wingate by Wyndham in Round Rock because I wanted to avoid Austin traffic heading north in the morning. The lobby was nice and clean and I was informed that they will be updating it soon. Was able to get a $69 rate which was very acceptable. I was told that they have new owners who are doing extensive remodeling on the hotel and you can see the boxes of furniture in the lobby ready to be installed.

The 2nd and 3rd floors have been newly painted with new furniture and beds and they are in the process of re-doing the first floor rooms. Since that is the case if you go there soon ask for one of the re-modeled rooms. My room was clean and the bed was extremely comfortable and was in the back on the 2nd floor so it was quiet - no road noise whatsoever. Big flat screen TV Staff was helpful and courteous. Breakfast was typical and adequate - nothing great. All-in-all a nice stay.

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobinBeadles, Guest Relations Manager at Wingate by Wyndham Round Rock, responded to this review, March 15, 2013
Dear Guest,
Thank you the review of your recent visit to our hotel.During our renovation we are very appreciative of our guests feedback on the changes and improvements that we are making.
Please return soon to see our progress and enjoy our new loung and fitness room.
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Additional Information about Wingate by Wyndham Round Rock

Address: 1209 North IH 35, Round Rock, TX 78664
Phone Number:
Location: United States > Texas > Round Rock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Round Rock
#14 Business Hotel in Round Rock
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wingate by Wyndham Round Rock 3*
Number of rooms: 100
Official Description (provided by the hotel):
The Wingate by Wyndham is a truly unique hotel in Round Rock, Texas, located in the heart of the city minutes away from the popular destinations. Our 100 over-sized guestrooms are appointed with modern decor and quality amenities. In the morning enjoy our complimentary hot breakfast; in the evening unwind in our upscale wine bar. Have a corporate meeting or lavish social event in our Williamson Conference Center with 15,000 feet of flexible meeting space. ... more   less 
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Also Known As:
Wingate By Wyndham Round Rock Hotel Round Rock
Wingate Round Rock
Wingate Hotel Round Rock

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