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“This place is great.” 5 of 5 stars
Review of Hampton Inn Austin-Round Rock

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Hampton Inn Austin-Round Rock
2.5 of 5 Hotel   |   110 Dell Way, Round Rock, TX 78664   |  
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2X Points Package
Ranked #4 of 24 Hotels in Round Rock
Certificate of Excellence 2014
Longview, Texas, United States
1 review
“This place is great.”
5 of 5 stars Reviewed August 22, 2014

This is the best place in the Austin- Round Rock area. The customer service is so welcoming. All of the mangers there make you feel so wanted. Robin and Breana the mangers go out of their way to make you feel at home. On Wednesday nights you get free food and drinks which is great. The hotel was super clean and nice. I advise everyone to stay at this hotel if in the area. Great price for great service. The breakfast is delicious as well thanks to the cook (Alex). Hope this helps all of you on where to stay.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonRoundRock, General Manager at Hampton Inn Austin-Round Rock, responded to this review, August 24, 2014
Dear Stewart H.,
On behalf of the entire Hampton Inn Round Rock Team ~ Thank you, Stewart. It is always a pleasure having you and your colleagues with us, and I know I speak for all of the staff when I say this. We look forward to welcoming you back, week after week, and we thank you for continuing to give us the opportunity to make you feel at-home.
Until we see you next time, have safe travels and do not hesitate to reach out to us, if we can be of assistance in any way.

Warm Regards,
Robin L. Heimann
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229 reviews from our community

Traveler rating
    133
    70
    9
    12
    5
See reviews for
68
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75
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
avalon, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 19, 2014

I wanted close to both outlet malls and this was in between. Round Rock Mall is to the North and San Marcus Mall is about 60 minutes to the South. There's a Joe's Crab Shack right in front of the hotel that I walked to for supper. There were plenty of other eating places close by I just didn't want to drive. When I went to the desk to get a bottle of water I discovered that they had ice cream, first hotel I've stayed at that had ice cream!Enjoyable stay.

  • Stayed August 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonRoundRock, General Manager at Hampton Inn Austin-Round Rock, responded to this review, August 20, 2014
Dear Melba B.,
Thank you so much for taking the time to review our hotel! We just love hearing our guests are thrilled with our service and our property. I must say, we have become infamous for offering such a variety of ice cream and I'm glad you had the opportunity to enjoy it, while you were here for your shopping trip.
We hope to see you the next time your travels bring you to the Round Rock area. Until then, travel safely, and we look forward to seeing you next time.

Regards,
Robin L. Heimann
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Littleton, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 4, 2014

This is the second time we have stayed at this hotel and it won't be the last. It is always clean. The rooms are a very nice size . The entire staff goes above and beyond to make your stay an enjoyable one. My family loves the breakfast options especially the Texas shaped waffles. Way to go Hampton Inn Round Rock!! We will tell anyone we know heading the Round Rock area what a great place to stay this is!!!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonRoundRock, General Manager at Hampton Inn Austin-Round Rock, responded to this review, August 5, 2014
Dear KHindman,
I was delighted to read your review of our hotel. My entire Staff & I love nothing better than hearing we have exceeded our guests' expectations. I have to agree with you, our Texas shaped waffles are wonderful and they have become a favorite to many, many guests. We hope to see you for a third stay, when your travels bring you back to Round Rock.
Until then, travel safely.

Best Regards,
Robin Heimann
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Tulsa
1 review
5 of 5 stars Reviewed August 1, 2014

Clean, fresh sheets, cute Texas decor, and located just enough off of the highway to be quiet. This was a fabulous few days, Thank you !! I saw the same employees, day after day, and they just never stop smiling and greeting me and making me feel like a queen. I saw the manager every morning and she never forgot my name --- over a period of 3 days! Thank you-- I can't wait to come back.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonRoundRock, General Manager at Hampton Inn Austin-Round Rock, responded to this review, August 5, 2014
Dear Tulsatraveler,
It was so nice to read your review of our hotel. We do our best, everyday, to make every guest feel special and I am delighted to see we did just that, for you. When you plan to visit the Round Rock area again, do not hesitate to contact me to assist with your reservations, as we would love the opportunity to Welcome You Back.
Until we see you next time ~ Travel Safely.
Best Regards,
Robin Heimann
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Lockhart
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2014

This is a must stay hotel property. From the second you walk in the door until you check out you are treated like a first class guest. The rooms are very clean, and you are right off the highway and close to several local fun spots. The hot breakfast is just that, hot and fresh and as much as you want. I would certainly stay here again, and highly recommend this property to anyone wanting just a quick getaway or for. Business stay. First rate. Chad C.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonRoundRock, General Manager at Hampton Inn Austin-Round Rock, responded to this review, August 1, 2014
Dear Chad C.,
I'd like to thank you for taking the time to complete a review of our hotel. We just love reading about our guests enjoying their stay and feeling so pleased with our service. I'm delighted we were able to exceed your expectations, and our hope is that when your travels bring you back to the Round Rock area, we will have the opportunity to welcome you back.
Until then, Travel Safely.

Best Regards,
Robin L. Heimann
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, illinois
1 review
5 of 5 stars Reviewed July 26, 2014

The people are so friendly and the service I received is above and beyond. That's what I expect. Be better than the Residence Inn and I will choose you!! You guys did it. Alex in breakfast and robin and Marilyn at the front desk. I felt like they cared about me. I will be back.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonRoundRock, General Manager at Hampton Inn Austin-Round Rock, responded to this review, July 28, 2014
Dear Illinoisboy211,
We appreciate you taking the time to complete a Tripadvisor review for our hotel. We love nothing better than hearing our guests are happy with our service. We strive to be better than all of our competitors out there and I can assure you, every time you stay with us, you will see the difference. We genuinely enjoy taking care of our guests and we are committed to 100% satisfaction, every day. The next time you visit the Round Rock area, we hope you will give us the opportunity to welcome you back.

Until then ~ Travel Safely.

Best Regards,
Robin L. Heimann
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shreveport
1 review
5 of 5 stars Reviewed July 26, 2014

Great staff & accommodations.....best sleep I've had in the past 2 years on the road. April was not only charming, but welcoming upon my arrival. It looked like the GM, Robin, was having some kind of review and I just hope they'll see how perfecto my stay at the Hampton Inn Round Rock clearly was...I know them both and love this place because of them. Take my advice ... Don't go anywhere else in round rock!!!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonRoundRock, General Manager at Hampton Inn Austin-Round Rock, responded to this review, August 5, 2014
Dear Tmakster,
Thank you so much for your wonderful review of our hotel. We love hearing, our guests, love us! I will be sure and share your comments with April and we look forward to seeing you again when your travels bring you back to Round Rock.
Until then, Travel Safely.
Best Regards,
Robin Heimann
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Austin-Round Rock

Address: 110 Dell Way, Round Rock, TX 78664
Phone Number:
Location: United States > Texas > Round Rock
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Round Rock
#3 Business Hotel in Round Rock
#8 Family Hotel in Round Rock
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Austin-Round Rock 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
Our Hampton Inn Austin Round Rock hotel is located right next to Dell, Inc. Corporate Headquarters and right off of I-35 for your convenience. Enjoy our complimentary breakfast as well as free WiFi when you stay with our Round Rock hotel. Shop at the Round Rock outlets or make a quick trip to Austin and visit Sixth Street and the Live Music Capitol of the World. ... more   less 
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Also Known As:
Hampton Inn Austin-Round Rock Hotel Round Rock
Hampton Inn Round Rock
Round Rock Hampton Inn

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